Support Worker

**This role involves working Friday 2pm - 9pm, Saturday 9am - 3pm, and one to two mid week shifts.**

**Life at Coast Shelter**

Coast Shelter is a leading Central Coast not for profit charity assisting families, adults and young people with complex issues arising from their experience of homelessness, abuse and neglect. Our organisation is driven by our mission to deliver innovative solutions to address homelessness, violence and poverty to achieve immediate and lasting changes.

We are a Tier 3 community housing body and the largest Specialist Homelessness Service in Regional NSW. We operate 9 crisis shelters, two Community Centre’s and more than 50 outreach properties, housing over 150 people across the Central Coast every night.

At Coast Shelter, you’ll be joining a team of committed staff and volunteers who work to end Homelessness and Domestic and Family Violence within our community. Our people are innovative professionals who are driven to help make positive change, we are bold with ideas and operate with pace and passion.

**The Role**

We are looking for an outstanding Social inclusion Support Worker to assist and work with case workers in their daily delivery of care to clients, while having the flexibility to work independently and with the responsibility for the supervision, care, and support of clients either or both Friday nights and Saturdays.

This role is responsible for designing and implementing free and low cost activities for men within our service. Working within Coast Shelter’s specialist homelessness service for men, you will assist with providing a safe environment and access to personal support programs for those who are experiencing homelessness on the NSW Central Coast.

Success in the role will demand an understanding of the causes and impact of homelessness and an empathic approach to those in our community who may find themselves on the outer: homeless and disadvantaged.

**All about you**

You have a strong background and passion for working within services geared towards men experiencing homelessness. You focus on working within a clear, client centred, trauma informed framework and have a demonstrated understanding of mental health and drug and alcohol issues.

To be considered for the position you must be able to address the essential criteria below;
- Relevant Diploma and/or minimum 3 years’ experience in case management.
- Experience and demonstrated ability in providing high quality crisis intervention and advocacy support for people with complex needs
- Ability to motivate and engage with all walks of life
- Proven ability to maintain boundaries and respond to challenging behaviours
- Excellent communication with proven written and oral communication skills
- Intermediate computer skills and experience using Microsoft Office

**Our Values**
- Respect
- Innovation
- Connection
- Trust

**Ways we Reward You**
- Competitive Remuneration Package including access to extensive salary packaging offerings
- Professional Development Opportunities
- Values Driven Organisation
- Employee Assistance Program offering free and confidential counselling and support

If you are successful in gaining employment with Coast Shelter you must hold a NSW driver’s licence, First Aid Certificate, National Criminal Record Check, Covid Digital Certificate and Working with Children Check.

We are committed to equal employment opportunity, ethical practices and the principles of cultural diversity. Coast Shelter strongly encourage Aboriginal and Torres Strait Islander people to apply.

**Employer questions**:

- Which of the following statements best describes your right to work in Australia?
- What’s your highest level of education?