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Call Centre Operator

2 weeks ago

Newcastle, Australia IPA Personnel Services Full time

**The Company**

This organisation is a

They aim to deliver high-quality customer experience and simplify transactions with the government. This is an integral organisation that supports the infrastructure and people of NSW and because of this they are known for creating a highly supportive environment for their employees.

**Some of the benefits include**:

- Extensive training in a variety of skills,
- Ability to work remotely after training is completed,
- Inclusive and friendly environment that dedicates itself to a creating a positive environment that promotes wellbeing,

**The Role**
- Work with a variety of customers to provide assistance in relation to particular policies.
- Provide customer assistance to customers by providing them with relevant information and assistance.
- Participate in training to increase your capabilities.
- Share information and collaborate with internal and external stakeholders.
- Operate on a 7am-7pm rotating roster.
- 35 hours per week.

**Requirements**:

- 2-3 Years in a customer service position (preferably in an office environment)
- Strong capabilities to problem solve
- Experience with a variety of IT systems and software
- Excellent communication skills.

If you are interested