Hospitality Administration Coordinator

3 days ago

Claremont, Australia Moorilla Estate Pty Ltd Full time

We’re on the lookout for a proactive and people-savvy Hospitality Administration Coordinator to support the administrative and organisational needs of Mona’s hospitality and kitchen teams. This role acts as the critical link between our leaders, internal departments, and external suppliers, making sure the day-to-day behind-the-scenes admin runs smoothly - so our front-of-house and kitchen teams can focus on delivering great experiences.

This isn’t an operational role, so you won’t be jumping behind the bar, plating dishes, or managing stock logistics. Instead, your focus is on providing high-level coordination and administrative support. That includes rostering updates, payroll input, invoice and order processing, managing purchase orders, and occasionally jumping in to assist during functions or high-service moments when an extra set of (very capable) hands is appreciated.

You’ll split your time between admin (about 50%) and on-the-ground support (the other 50%), mostly related to events, guest hosting, VIP visits, and facilitating smooth communication between teams and stakeholders.

**THE GIG**:
- Coordinate and maintain administrative systems and processes across hospitality and kitchens;- Support management with payroll inputs, timesheets, and roster updates;- Raise purchase orders and track invoices, collaborating with finance and suppliers as needed;- Maintain hospitality ordering systems and assist with procurement admin;- Provide calendar management and meeting coordination support to senior managers;- Support recruitment coordination and onboarding administration;- Attend planning meetings and help implement process improvements;- Assist during high-volume events, VIP visits, and peak periods of guest service (e.g., hosting, functions);- Provide support to accommodation and venue teams as needed (not core to the role);- Ensure high standards of service, presentation, and communication are maintained;- Collaborate with internal teams and external providers to resolve issues and keep things moving;- Champion a culture of sustainability (Zero Trash & Green Ops) through small actions and big thinking.

**THE YOU**:
- Strong administrative experience, ideally within hospitality, events, or a similarly fast-paced industry;- Excellent organisational and coordination skills — you love a to-do list;- Familiarity with payroll, rostering systems, ordering, and invoice processes;- Experience working with multiple stakeholders across different departments;- Personable, calm under pressure, and confident in high-service environments;- Excellent verbal and written communication;- Strong awareness of confidentiality and confidence to hold the line;- Comfortable being on your feet and occasionally lifting or shifting equipment;- A natural collaborator and problem-solver with strong attention to detail;- Ability to thrive in a high-change, multi-industry environment, showing initiative during quiet periods and adapting to shifting priorities;- Flexible availability - able to support on weekends, public holidays, or occasional after-hours events.

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