Scheduling Administrator

14 hours ago

Osborne Park, Australia Environmental Water Solutions Pty Ltd Full time

**Join the Filtration Nation**
**Are you wanting an opportunity where you'll be supported in your learning? We may have what you're after**
**New role, new team, new career opportunity - with a company that does things BETTER**

Keen to learn more? Read on.

**About us**

We are Complete Home Filtration. A **rapidly growing, award winning** WA-headquartered national business specialising in whole of home water filtration systems. We love to provide excellent service and better water to our customers across Australia.

In the last 7 years, our team has expanded from 1 to 105+ people, with even more growth planned for this year
We're now looking for an administrator to join our scheduling and installs team
This is your chance to join one of WA's fastest growing companies and experience the excitement and opportunities that this offers.

**About the role**

**This role will be fast paced and will require the right person to juggle the variety.**

You'll be working directly with our Lead Scheduler to ensure our customers experience speed and efficiency in the coordination of their Complete Home Filtration installation. Based in Osborne Park, **you'll be coordinating with our national team of plumbers and liaising directly with customers** to ensure the process is seamless and a joy for everyone involved.

**Full training will be provided,** however, if you do have experience in a similar role - this will be a huge bonus

**Main tasks include**:

- **Coordinating plumbing installations** across WA and nationally - **delivering exceptional customer service** each step of the way.
- **Accurately update multiple software systems**, including the company CRM, Fishbowl and Xero.
- **Follow up** administration tasks.
- Contributing to and being accountable for the **achievement of team goals.**:

- The ability to **manage a variety of tasks with ease.**

This is a great opportunity if you're looking to get into a role with potential to grow into something more over the coming years

**About you**:

- First and foremost - **A positive can do attitude and strong work ethic.**:

- Outstanding interpersonal and communication skills **including an exceptional phone manner and a customer-first attitude.**:

- Demonstrated ability to pick up and learn new skills in a fast-paced environment.
- Great computer skills, including proficiency in using **Google Suite.**:

- **Fantastic time management skills.**:

- Well **organised and efficient**with **impeccable attention to detail.**:

- Ability to **adapt to a variable workload.**

**Job Types**: Full-time, Permanent

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Employee mentoring program
- Professional development assistance

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Customer Service/Administration: 1 year (preferred)
- Call Centre: 1 year (preferred)

Work Authorisation:

- Australia (required)

Work Location: In person

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