Bookkeeper/office Administrator

**PURPOSE OF THE POSITION**:
Responsible for ensuring the overall reception, customer service, accounting bookkeeping, and administrative needs of the organization are handled efficiently, accurately, professionally, and respectfully.

**DUTIES & RESPONSIBILITIES**:
**Reception**
- Manage the front desk in coordination with receptionist and volunteers, including but not limited to answering and routing incoming phone calls and messages; greeting and screening visitors; routing incoming mail and packages; and monitoring locking/unlocking the building.
- Cross-train front desk management to assure consistent quality of service during coverage periods for the receptionist.
- Provides a high level of customer service, assistance and information to internal and external customers. Assists with events including meetings.
- Ensure timely delivery of all messages in connection to the overall organizational calendar and activities.

**Administration**
- Provides timely reminders of meetings and events.
- Prepares rooms/meeting spaces and orders food/beverages as requested.
- Assists in executing mailings, organizing materials and maintaining spreadsheets.
- Schedule and manage meeting rooms; maintain master schedule/appointment book to ensure that all meeting room use is properly coordinated.
- Order and maintain adequate levels of all basic office supplies for use by all departments. Assist with special supply ordering as needed, including toner for office printers.
- Prepares internal and external documents as needed, including memos, letters and reports.
- Maintains certificates for insurance, memberships and contracts.
- Other duties as assigned by (or approved by) manager.

**Data Entry & Bookkeeping**
- Assists with daily data entry into accounting software including pledges, receipts, demographics, contact information, and obituary monitoring.
- Assists the Sales department with daily data entry including new resources, contact information, hours, required documents, eligibility, etc.
- Manage all accounts receivable and accounts payable, in partnership with accounting support vendor and in coordination with CEO; troubleshoot when discrepancies occur.
- Ensure timely and accurate statements and receipting of all pledges and payments. Maintain physical and electronic.

**KNOWLEDGE, SKILLS, & ABILITIES**:

- Microsoft Suite, Google Suite, SAP, MYOB, and ability to learn new software
- Experience with phone systems
- Good communication skills (written/verbal)
- Excellent customer service, organizational and problem solving skills

**CORE VALUES**:

- Demonstrate integrity by being accountable for actions, keeping commitments, and speaking honestly and truthfully with others.
- Demonstrate an enthusiasm for professional development acquiring new skills and knowledge to enhance role.
- Demonstrate a commitment to individual and team-based assignments.
- Demonstrate quality assurance by producing accurate and thorough work.
- Demonstrate interpersonal skills in dealing with others.
- Demonstrate valuing the diversity, inclusion, and equity of others’ opinions and experiences.
- Demonstrate sound reasoning and good common sense.
- Demonstrate the ability to meet and exceed customer expectations.
- Demonstrate active participation in departmental, team, and full-staff meetings. -Demonstrate active participation & completion of organizational & communication systems.

**PHYSICAL DEMANDS/WORK ENVIRONMENT**:

- Moderate level of mental and/or visual fatigue and/or eyestrain may result from looking at a computer screen for extended periods of time and moderate office noise level.
- Regularly required to sit, stand, walk, reach with hands and arms, talk and hear.
- Ability to lift and/or move up to 10 pounds.
- Moderate level of stress caused from tight deadlines.
- Occasional work outside of normal business hours.

Pay: $50,000.00 - $60,000.00 per year

**Benefits**:

- Employee discount
- Health insurance

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Supplemental pay types:

- Christmas bonus

Ability to commute/relocate:

- Cabramatta, NSW 2166: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor Degree (preferred)

**Experience**:

- MYOB: 1 year (preferred)
- Accounting using SAP: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: One location
- Health insurance