Administration Officer

2 days ago

Cabramatta, Australia Alpha Omega Aged Care and Disability Services Full time

professional development, inclusive work culture, competitive salary

Alpha Omega Management Consulting Pty Ltd is a customer focused registered NDIS and Aged care service provider, currently based in Sydney providing care services to NSW, Victoria, Queensland and South Australia. We pride ourselves on being personalised, compassionate, and ethical when caring for your loved ones.

We currently recruit a full time administration officer in our Cabramatta Office, NSW 2166.

**Responsibilities**:

- Handling and directing all inbound and outbound calls.
- Data entry for client profiles on Visual Care to ensure that the data is up to date and accurate.
- Greeting visitors to ensure that they are welcome and directing their inquiries to relevant team members as appropriate.
- Assisting in client intake to make sure the information is recorded accurately and up to date and action to be followed up.
- Liaising with external stakeholders for outgoing referrals.
- Assisting in purchasing and recording to make sure that delivery is on time and pricing is reasonable under the financial guideline.
- Assisting in collecting relevant data and producing reports if required.
- Assisting in the organisation of company or team-wide events such as venue booking, attendance recording and other logistics arrangements.
- Providing general administrative tasks to other functional departments as required.
- Providing support for the client scheduling officer teams when required.

**Selection Criteria**
- Relevant vocational qualifications in business administration, or commerce.
- Excellent spoken communication with different stakeholders to deliver services to clients.
- Have knowledge in the aged care/disability or community service industry is desirable.
- Experience in data entry with a good typing speed.
- A self-starter, self-motivated person who can work independently but also within a team.
- IT & computer savvy, with ability to use Google Workspace (G-Suite), Dropbox and Excel.
- A positive attitude to go the extra mile and an ability to work and interact with staff of all levels and display a high level of service orientation.
- Ability to deal with sensitive and confidential information.

**Benefits**:

- Competitive salary.
- Professional development opportunities
- Supportive and inclusive work culture.

**How to Apply**:
Join us in shaping the future of the aged care and disability industry and be part of a team dedicated to excellence and compassion.

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