Administration Officer

2 weeks ago

Cabramatta, Australia Alpha Omega Aged Care and Disability Services Full time

professional development, inclusive work culture, competitive salary

Alpha Omega Management Consulting and Alpha Omega Aged Care is a customer focused registered aged care service provider, currently based in Sydney providing care services to NSW, Victoria, Queensland and South Australia. We pride ourselves on being personalised, compassionate, and ethical when caring for your loved ones.

We currently recruit a full time/part time Cantonese &/Mandarin speaking administration officer in our Cabramatta Office, NSW 2166.

**Responsibilities**:

- Handling and directing all inbound and outbound calls.
- Data entry for client profiles on Visual Care to ensure that the data is up to date and accurate.
- Greeting visitors to ensure that they are welcome and directing their enquiries to relevant team members as appropriate.
- Assisting in client intake to make sure the information is recorded accurately and up to date and action to be followed up.
- Liaising with external stakeholders for outgoing referrals.
- Assisting in purchasing and recording to make sure that delivery is on time and pricing is reasonable under the financial guideline.
- Assisting in collecting relevant data and producing reports if required.
- Assisting in the organisation of company or team-wide events such as venue booking, attendance recording and other logistics arrangements.
- Providing general administrative tasks to other functional departments as required.
- Providing support for the client scheduling officer teams when required.

**Selection Criteria**
- Excellent spoken and written both Mandarin & Cantonese skills are preferred.
- Relevant vocational qualifications in business administration, or commerce.
- Excellent communication with different stakeholders to deliver services to clients.
- Have knowledge in the aged care industry is desirable.
- A self-starter, self-motivated person who can work independently but also within a team.
- A positive attitude to go the extra mile and an ability to work and interact with staff of all levels and display a high level of service orientation.
- Meticulous attention to detail and commitment to result-orientation.
- Ability to deal with sensitive and confidential information.

**Benefits**:

- Competitive salary
- Professional development opportunities
- Positive and inclusive work culture.

**How to Apply**:
Join us in shaping the future of the aged care industry and be part of a team dedicated to excellence and compassion.

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