Iam Operations Analyst

**The Opportunity** The IAM Operations Analyst is pivotal to the daily operations of IAM services at Ramsay Australia. In this role, you will ensure the day-to-day management of the IAM Platforms to ensure the IAM Services are always up and running. You will design, implement, and maintain operational processes that adapt to evolving business needs, all while adhering to the designs, controls, and guidance provided by the IAM Engineering Team and Cybersecurity leadership. **What You’ll Do** - Lead the configuration and implementation of various IAM tools (focusing primarily on Okta and CyberArk) to ensure compliance with security control standards within the IAM operations environment. - Manage the lifecycle of user identities, including JML, UAR, Remote Access and PAM - With the power of Okta, EntarID, and AWS technologies at your fingertips, you'll be automating key IAM processes, ensuring smooth operations while continuously exploring new ways to enhance efficiency. - Work closely with cross-functional teams in a DevOps environment, embedding software development best practices into our IAM workflows (Okta) when delivering incident fixes. - Monitor and analyse security incidents related to identity and access management, to enhance the overall security posture of the organization. - Deliver fix for the BAU IAM operations incidents, lead incident calls and be the first point of contact for IAM platforms. - Design and execute acceptance testing to improve the quality and reduce operational risk of the IAM products and services. - Maintain comprehensive documentation of IAM processes, configurations, and policies to ensure clarity and compliance. - Generate regular reports on access control metrics, compliance status, and incident response activities to inform stakeholders. **Your Skills and Experience** - Strong understanding of Identity and Access Management principles, such as: Principle of Least Privilege, Privileged Access Management, Authentication and Authorisation and Access Control Lifecycle. - Minimum 3-4 years of demonstrated experience in IAM engineering and operations to manage digital identity is a must. - Hands-on experience with cloud based IAM solutions, including Okta, Okta Workflow Management, EntraID, and CyberArk. - Ability to implement and uphold ITIL best practices while managing the IAM Operations duties, ensuring alignment with IT service delivery standards. **Desirable** - Bachelor’s degree in information technology, cybersecurity, business systems, or computer science. - Experience with various industry frameworks and regulations, including NIST, Essential 8, Privacy, and AHPRA. - Strong knowledge of Single Sign-On (SSO), multi-factor authentication (MFA), and user provisioning. **Benefits** - A competitive remuneration package and comprehensive benefits. - Opportunities for professional development and career advancement. - Access to Ramsay Rewards, offering exclusive discounts from leading retailers. - The change to make a meaningful impact on the delivery of quality healthcare services and contribute to the transformation of our industry. **About Us** Ramsay Health Care is a global leader in private healthcare, with over 70 hospitals and primary care clinics across Australia and a team of more than 30,000 dedicated people. Our "People Caring for People" philosophy has guided us since 1964, driving our commitment to exceptional patient care. We invest in our people through comprehensive learning programs and wellbeing initiatives, fostering a supportive and collaborative environment where everyone can thrive. If you're looking to make a real difference in the lives of patients and communities while building a fulfilling career, Ramsay Health Care is the place for you. Join us in shaping the future of healthcare. **Requirements**: - You may have to provide a **National Police** check conducted within the previous 12 months. - According to the role, Ramsay may require a **Working-With-Children** check and **proof of immunisation** against infectious diseases, which may include Covid-19. **To Apply