Fleet Performance Manager

1 week ago

Perth, Australia WesTrac Full time

Posted Date: 11 Dec 2024
- Location: Perth Precinct, WA, AU

**WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.**

Reporting to the **Business Manager - Used Equipment and Rental**, the **Fleet Performance Manager** is responsible for the effective day-to-day Fleet management, product support coordination, parts, and services sales activities for any Rental customer. This role also assists with WesTrac’s Rental fleet availability and uptime, optimizing service to customers and maximizing fleet profitability while lowering costs and growing the customer base. Ensuring the customer experience is always to the highest and fullest level achievable while pushing for continuous improvement.

Key responsibilities include facilitating pre/post rental and used equipment inspections (international and local), acting as the SME for CatUsed, and mentoring internal teams on its use. This position is crucial for growing used equipment buy-ins to meet budget targets. Additionally, the Fleet Performance Manager supports the Account Manager - Rental, by ensuring parts and service sales growth within an identified customer base, directly contributing to market share outcomes.

**Type**: Monday - Friday, 8.5 hours per day (Full time Permanent)

**Location**: Reid Road, Perth Precinct

**To be successful within the role**:

- Trade Certificate or Tertiary qualification in engineering, commercial disciplines, or a related field, with a minimum of 5 years in a similar position.
- Strong analytical, problem-solving, and negotiation skills to effectively resolve workplace issues and influence stakeholders.
- Advanced computer literacy, excellent communication skills, and advanced time management and organisational abilities to manage multiple priorities.
- Meticulous attention to detail with the ability to analyse data and compile recommendations.
- Ability to work successfully both within a team and autonomously.

**What we offer**:

- Paid parental leave, secondary carers leave, discounted health insurance, income protection insurance, salary sacrifice options, purchased leave, and novated leasing.
- Benefit from unrivalled training at our award-winning WesTrac Institute, along with development opportunities and internal career progression.
- Enjoy access to multiple gyms across Australia with Fitness Passport and our Employee Assistance Program (EAP).
- Positive work environment with personal and team recognition, plus Made for More rewards.
- Discount with BUPA and at over 400 retail, entertainment, and travel outlets, including Coles, Ampol, Petbarn, Virgin, JB Hi-Fi, Apple, and Crown.
- Opportunity to get a referral bonus up to $5000 as part of our Recommend & Spend program.

WesTrac is an endorsed employer for women via WORK180 - who have reviewed our policies, processes, and initiatives to certify that we are an organisation that supports diversity, inclusion and equality.

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