Outbound Sales Consultant

Introduction:
At Aussie Broadband we see difference as our point of difference. We celebrate it, we support it, and thrive on it - because it means our team can bring their whole selves to work, and that we can better represent our customers and community. We’re proud to be an Equal Opportunity Employer, and our stand for inclusion and diversity is just one way we can demonstrate our value of ‘Be Good to People’.

Why work for Aussie?

We are Australian operated, local from the ground up and now ranking the 5th largest telco in Australia. We’re fast growing and not slowing down

Our fantastic culture lives and breathes our values:

- Don't be ordinary, be awesome
- Think BIG
- No bullsh*t
- Be good to people
- Have fun

Don’t just take our word for it - We have been named one of the top employers in Australia by HRD magazine. We are one in only thirteen 5-star Employers of Choice and on top of this, Aussie is one of only four 5-star employers in its size category (500+)

And not only do we care for our people, but we also support our community through sponsorships, staff-led fundraising programs, corporate donations, generous community service leave for our staff, relief for disaster-affected customers, and much more which can be found here.

The good stuff
- Free internet to the value of $109 per month
- 20% off our Fetch and Mobile services
- Day to day benefits like flexible working arrangements, paid parental leave, employee assistance program
- Celebrating you With monthly rewards and recognition
- Internal training and resources for you to continue to learn, grow and achieve your career goals
- Yearly allowance for amazing Aussie merch
- Discounts at various retailers and gyms

Description:
The position is a part time position which involves making outbound sales calls to potential customers who have expressed an interest in acquiring our telecommunications services for their home or business (warm calls). The position includes:

- Meet the prescribed customer service standards and call handling targets and measures
- Provide a range of products and services information to customers to enable them to make an informed decision
- Maximise revenue through selling procedures
- Meet the required sales and call volume targets
- Data entry of customer details into CMS systems
- Accurate record keeping; and
- Any other works as required.

Key Performance Measures
- Attainment of prescribed sales and call volume targets;
- Full compliance with confidentiality;
- Quality of communication with customers, staff and management.

Key Selection Criteria
- Experience in a telemarketing or outbound/inbound sales role advantageous but not required;
- Demonstrated administration skills including adherence to policies and procedures;
- Previous experience in telecommunications sales highly desirable;
- Demonstrated ability to use initiative and work with mínimal supervision;
Skills and Experiences:
Knowledge and Skills
- Skills in planning and organising;
- Aptitude for clear communication, consultation and consideration of others;
- Ability to work independently and as part of a team;
- High proficiency in the operation of office and screen based equipment;
- Computer skills (Emphasis on Outlook, Word, Excel and PowerPoint); and
- High level of literacy for effective written and verbal communication;
Personal Attributes
- Understands and maintains confidentiality;
- Professional, constructive and friendly manner;
- Performs effectively in an environment of change and pressure;
- A ‘can do’ attitude to own work and the goals of the greater team; and
- Astute and able to exercise sound judgement and discretion.

**Job Types**: Part-time, Permanent