Customer Service Administrator

5 days ago

Dandenong, Australia Dex Group Full time

**Job description**

Dex Group is an established Promotional Product supplier servicing promotional distributors across Australia, New Zealand, and USA. We pride ourselves on quality customer service, speedy delivery, and high-quality products. We are currently looking to hire a highly motivated, enthusiastic individual to join our team based in Dandenong South, Melbourne.

**Main Duties and Responsibilities**:

- Communicate effectively with in-house production team
- Processing client orders and sample requests
- Processing product and shipping quotes and enquiries
- Building and managing business relationships with both clients and staff
- Collecting and providing feedback from clients to management
- Use initiative to find client-driven solutions
- Promoting new products and offering alternative suggestions to clients
- General data entry and other administrative duties
- Outstanding written and verbal communication skills
- High attention to details
- Excellent time management skills and ability to priorities tasks
- Capacity to meet strict deadlines
- Adaptable and flexible approach to work
- Ability to work both individually and as a team
- Experience in Microsoft Office (required)
- Experience in Adobe Illustrator (preferred but not essential)
- Experience in MYOB software (preferred but not essential)
- Experience in similar customer service or administrative role is highly preferred

If this opportunity sounds like something you would be interested in, we want to hear from you Send us a brief cover letter along with your current resume.

**Please Note: In order to be considered for this role, you must hold an Australian Permanent Residency.**

**Job Type**: Full-time

**Job Types**: Full-time, Permanent

Pay: $50,000.00 - $60,000.00 per year

Schedule:

- Monday to Friday

Application Question(s):

- Are you skilled in the use of Outlook, Excel and word?
- How and when would you like to be contacted if selected for an interview?
- What are your working rights in Australia?

Work Location: In person

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