
Service Administrator
2 weeks ago
**About the Role**
The Service Administrator is charged with providing support to our customer sales and service teams, ensuring requests are handled in an efficient and friendly manner. They must process all customer requested accurately and key performance indicators.
**Key Duties & Responsibilities**:
- Process incoming customer requests either received directly or via sales and service personnel and co-ordinate and follow up the provision of required services.
- Utilise the Contact Manager database recording all contacts and adding or deleting changes as they occur as well as assisting with the general maintenance of the database.
- Review all new service contracts for accuracy and completeness in accordance with established procedures, particularly pricing and also to ensure customer requirements are carried out.
- Process supplier invoices, matching to purchase orders and present for approval prior to processing.
- Initiate purchase orders for Service Department as requested.
- Process both field service and workshop job cards in an accurate and timely manner ensuring that details input are clear and understandable to the customer.
**Skills and experience**:
- Certificate III in Business Administration is desirable
- Experience working within an industrial service sector, such as the materials handling industry or similar
- Previous experience with an ERP system (M3) or similar
- Intermediate computer skills - Word, Excel and Outlook
- Strong customer service skills and attitude
- Great telephone etiquette
***
**Our commitment**:
**About the Company**
Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company and is wholly owned by Toyota Industries Corporation (TICO). We are the exclusive Australian retailer for new sales of Toyota’s world-renowned material handling equipment.
TMHA’s is a strong, financially secure business with a great future ahead and prime focus on the development of our people.
**How to Apply**
Pre-employment medical assessments, including drug and alcohol testing are a part of the Toyota Material Handling Australia recruitment process.
**_ Please note: In accordance with the Toyota Material Handling Australia (TMHA) COVID-19 safety approach, it is a condition of employment that before commencing employment all new TMHA employees must be fully vaccinated with a TGA approved COVID-19 Vaccine and provide relevant evidence of vaccination (or provide a Government COVID-19 Vaccine Medical Contraindication form that has been completed by a medical practitioner)._
-
Service Administrator
3 days ago
Dandenong, Australia Labour Solutions Australia Full timeJob description Service administrator required for an international company with a national footprint in Dandenong South. You will be working closely with customers and service managers, sales team and field service controllers so communication should be second nature. You will need to be of neat and tidy presentation as you will be the face of the company...
-
Service Administrator
2 weeks ago
Dandenong, Australia Toyota Material Handling Australia Full time**About the Role** This is a full-time fixed-term position (up to 12 months duration) commencing as soon as possible. The Service Administrator is responsible for providing support to our customers and service teams to ensure all service orders, invoices and enquires are handled in an efficient and accruate manner. **Key Duties & Responsibilities** -...
-
Dealer Service Administrator
1 week ago
Dandenong, Australia Australian bus and truck care Full time**Australian Bus and Truck Care (ABTC) - Processing, Repair, Parts and Service Centre for Mercedes Benz, Freight Liner, Fuso, Iveco, Sitrak, Irizar, Volgren and many other Brands** As a Dealership Bus Service Administrator at Australian Bus & Truck Care in Dandenong South, you will be critical in supporting our Bus service department by managing...
-
Customer Service Administrator
1 week ago
Dandenong, Australia Ace Waste Full time**We are a waste management company based in the south east suburb looking for an Customer Service Administrator to provide support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities.** Based at our state-of-the-art Dandenong facility, we are looking for someone to join our team who...
-
Service Administrator
22 hours ago
Dandenong, Australia Danfoss Full timeRequisition ID: 38526- Job Location(s): Dandenong South, AUDanfoss is seeking an enthusiastic Customer Service Representative to establish and maintain good relationships with customers on behalf of the company by taking complete responsibility for each customer account as assigned. You will ensure that all customers’ requirements and needs are completely...
-
Customer Service Administrator
9 hours ago
Dandenong, Australia Page Personnel Full time$60,000 -$70,000 + super (pending experience) - Dandenong South Location **About Our Client**: Our client is a key leader in Australia's environmental sector, specialising in recyclable services. Providing services both locally and overseas, a customer service administrative position has opened in their exporting/transport field. With supportive training...
-
Administration & Customer Services Officer
2 weeks ago
Dandenong, Australia Vertikote Group Full time**Key Administration Role**: - **Customer Service Focus & Interaction**: - **Hands On**: - **Unique Opportunity - Immediate Start**: - **Powder Coating Industry Leader** **Location: Dandenong VIC** Vertikote is recognised as one of Australia's leading and most accredited applicators of powder coatings servicing the architectural, construction,...
-
Customer Service Administrator
3 days ago
Dandenong, Australia Lotus People Full timeCustomer Service Administrator - Temporary to Permanent - Dandenong - Circa $33 p/h + Super - Immediate Start Are you a customer service/administrator superstar looking for an exciting role with an industry-leading company? Lotus People are looking for a passionate and dynamic individual to join our client's customer service department (not a call centre!)...
-
Customer Service Administrator
3 days ago
Dandenong, Australia Dex Group Full time**Job description** Dex Group is an established Promotional Product supplier servicing promotional distributors across Australia, New Zealand, and USA. We pride ourselves on quality customer service, speedy delivery, and high-quality products. We are currently looking to hire a highly motivated, enthusiastic individual to join our team based in Dandenong...
-
Dandenong, Australia Bradnam's Windows and Doors Full time**Bradnam’s Windows and Doors** have an opening for a **Customer Service and Administration Representative **to join our Melbourne Distribution Team in Dandenong South. **About Us**: Bradnam’s Windows and Doors is a Family-owned Australian Windows & Doors Manufacturer, operating for 45 years. From humble beginnings in a Hervey Bay backyard, we have...