Client Coordinator

1 week ago

Perth, Australia Optimal Resourcing Full time

**Company Description**
At Optimal Resourcing we are focussed on the future of work, workforces and workplaces. We are a total workforce management consultancy dedicated to future-proofing today's businesses.

We partner with companies, large and small, to build scalable, capable workforces that change and adapt as their business evolves and grows.

With 30 years of experience in designing and implementing people-focussed strategies and structures, we are experts in helping companies respond to industry transitions and stay competitive.

Are you a seasoned Client Services Professional searching for the perfect blend of work and life? Look no further We’re thrilled to offer an exciting hybrid role that has you working from our office one day a week and the rest of the week from the comfort of your home.

As our Client Services Professional, you’ll be at the forefront of ensuring our clients receive top-notch service. Your expertise will contribute to maintaining our industry leading standards, all while enjoying the flexibility that fits seamlessly into your lifestyle.

Working closely with the Managing Director, you will be responsible for managing front office existing and potential client relationships in the areas of Marketing, Sales and Customer Service activity to continue to grow a Healthy, Profitable and Sustainable business.

The key focus of this role is to build and maintain strong relationships with clients through regular communication and to coordinate and support development and implementation of the marketing plan to reach “Ideal Customers”.
- Maintain records of all existing and potential client communication on the company CRM (Hubspot)
- Coordinate course and workshop promotional activities
- Coordinate and monitor course and workshop schedules

**Qualifications**
What you will need to succeed:

- Previous experience working directly with a business owner
- Prior client services experience
- Social media management experience across multiple active platforms
- Intermediate to advanced MS Office Suite experience
- Excellent verbal and written communication skills
- Flexibility to adapt to changing priorities
- A professional and friendly manner
- A keen eye for detail
- Strong focus on client experience
- A strong passion for people and delivering sustainable, fit-for-purpose outcomes
- High energy, discipline, resilience, self-motivation and results oriented approach

**Additional Information**
Embrace the best of both worlds with our hybrid work model, one-day office presence and the flexibility of working remotely for the rest of the week.

We understand the importance of balance. Our flexible work arrangements provide the freedom to shape your permanent part-time work schedule (during school hours if need be) totalling 15 hours per week.

Join our team of key players who are not just colleagues, but fun, dedicated, credible industry experts.

**To be considered, you must have full Australian work rights and be based in Perth, Western Australia.

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