Client Coordinator

1 week ago

Perth, Australia Optimal Resourcing Full time

Company Description

At Optimal Resourcing we are focussed on the future of work, workforces and workplaces. We are a total workforce management consultancy dedicated to future-proofing today's businesses.

We partner with companies, large and small, to build scalable, capable workforces that change and adapt as their business evolves and grows.

With 30 years of experience in designing and implementing people-focussed strategies and structures, we are experts in helping companies respond to industry transitions and stay competitive.

**Job Description**:
We have a permanent part-time opportunity available for a Client Coordinator to join our client's Injury Prevention and Training Consultancy business.

Our client is one of Australia’s leading researchers and trainers in behavioural based office ergonomics and injury prevention training.

This is an integral role within the business and** **will work closely with the Managing Director.

You will be responsible for managing front office existing and potential client relationships in the areas of Marketing, Sales and Customer Service Activity to continue to grow a Healthy, Profitable and Sustainable business.

The key focus of this role is to build and maintain strong relationships with clients through regular communication and to coordinate and support development and implementation of the marketing plan to reach “Ideal Customers”.
- Maintain records of all existing and potential client communication on the company CRM (Keap)
- Coordinate course and workshop promotional activities
- Monitor course and workshop schedules

**Qualifications**:
What you will need to succeed:

- Excellent verbal and written communication skills
- Flexibility to adapt to changing priorities
- Social media management experience across multiple active platforms
- Intermediate to advanced MS Office Suite experience
- Prior administrative or client services experience within a corporate organisation
- A professional and friendly manner
- A keen eye for detail
- Strong focus on client experience
- A strong passion for people and delivering sustainable, fit-for-purpose outcomes
- High energy, discipline, resilience, self-motivation and results oriented approach

Additional Information

This is a hybrid role working from our client's Perth office 1 day per week and working from home 3 days per week. With great remuneration, flexible work arrangements - school hours (16 hours per week), this is the perfect opportunity for a Client Relationship Professional who is seeking good work /life balance.

To be considered, you must have full Australian work rights and be based in Perth, Western Australia.

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