Warranty Administrator

2 weeks ago

Greater Adelaide SA, Australia Velocity Truck Centre Full time

Crush goals, earn up to $100k - performance-based commissions
- Team up with a global giant that's setting the industry pace
- Level up your game - with training, growth, and tools to become unstoppable.

**Your Next Opportunity**:
Our Warranty team has kicked off an exciting transformation journey, and we are seeking an organised and customer-focused individual to join us as a **Warranty Administrator.**

This role is perfect for those looking to advance their career within the Automotive industry, and it may also appeal to truck or car technicians ready to transition away from hands-on work.

This position is based at our** Daimler Trucks Adelaide** site.

Join us and play a key role in building a high performing team, while being part of an organisation that values your commitment and supports your growth and development

**We Can Offer You**:

- The opportunity to work with the global brands of Mercedes-Benz, Freightliner and Fuso
- Ongoing training and development including in-house and manufacturer training
- An attractive salary package based on experience and skills
- Long-term employment with career progression
- A friendly team-based working environment
- Access to a wide range of employee benefits

**About The Role**:

- Efficiently and accurately tracking warranty payments within the department
- Reconciling all warranty receivables with payments through the appropriate accounting schedule
- Process and submit warranty claims in a timely manner and in line with warranty policy and procedures
- Compile warranty claim documentation in accordance with manufacturer guidelines
- Verifying submission criteria required by factory or distributor
- Posting credits into the dealer management system
- Following upon payment of outstanding claims
- Controlling warranty parts by ensuring all parts are tagged with mandatory OEM required information, filing and storing of parts in systematic order

**About You**:

- Previous experience working in a Warranty Administration, Technician, Parts or Service Advisor role within a dealership environment is preferred
- Understanding of Warranty policies and procedures
- Ability to interpret technical information relating to automotive products
- Knowledge and experience of Microsoft Office suite
- Proactive attitude with excellent attention to detail
- Commitment to delivering a high level of customer service
- Strong organisational, decision making, and problem-solving skills

**About Velocity Vehicle Group**

Velocity Vehicle Group (VVG) has just celebrated 25 years in operation and is Daimler Trucks largest truck dealership group globally. Velocity Truck Centres Australia, part of VVG, are locally managed and are the largest dealership group of Daimler Trucks in Australia. We sell and service Mercedes-Benz, Freightliner and Fuso trucks right across the country. Speed, Value and Trust are at the heart of everything we do. We employ over 1,000 people in 19 locations around Australia.
- Velocity Truck Centres is an equal opportunity employer that values diversity in the workplace._

  • Warranty Administrator

    2 weeks ago

    Adelaide Region SA, Australia Liebherr-Australia Pty. Ltd. Full time

    **About the role** Our NSW Mining Division currently has an opening for an experienced, customer orientated Warranty Administrator to be based at our Mt Thorley branch in the Hunter Valley. Reporting directly to the Regional Manager NSW - Customer Support, Mining you will be responsible for processing and tracking all warranty claims for the Division’s...

  • Warranty Administrator

    2 weeks ago

    Adelaide, South Australia South Central Truck & Bus Full time $104,000 - $130,878 per year

    South Central Truck & Bus, part of the iconic CMV Group, is the exclusive SA distributor for Volvo, UD, and Mack Trucks. With over 90 years of success and a team of 2000+ across SA & VIC, we're proud to combine industry-leading brands with a people-first culture.We're on the lookout for a detail-driven Warranty Administrator to join our high-performing team...

  • Service Assistant

    2 weeks ago

    Adelaide Hills, Australia Duttons Full time

    DUTTONS ADELAIDE HILLS - ISUZU UTE, VOLKSWAGEN, SUBARU, GWM HAVAL Duttons is an award-winning 70+ year old family business that has built a substantial client base servicing the Adelaide Hills and the Murraylands. Our 3 Dealerships provide solid foundations for our 9 franchises being Isuzu UTE, Volkswagen, Subaru, GWM Haval, Ford, Mazda, Nissan, Mitsubishi...

  • Warranty Clerk Duttons Adelaide Hills

    2 days ago

    Adelaide Hills, Australia Duttons Full time

    DUTTONS ADELAIDE HILLS - ISUZU UTE, VOLKSWAGEN, SUBARU, GWM HAVAL Duttons is an award-winning 70+ year old family business that has built a substantial client base servicing the Adelaide Hills and the Murraylands. Our 3 Dealerships provide solid foundations for our 9 franchises being Isuzu UTE, Volkswagen, Subaru, GWM Haval, Ford, Mazda, Nissan, Mitsubishi...

  • Heavy or Light Vehicle Technicians

    2 weeks ago

    Greater Adelaide SA, Australia Velocity Truck Centre Full time

    Competitive pay and OT. Bonus opportunity with many roles - Work on brands like Mercedez-Benz, Fuso and Freightliner - Modern, safe workshops with ongoing training and development Velocity Truck Centres are the largest dealer of Daimler Trucks in Australia. We sell and service Mercedez-Benz, Fuso and Freightliner right across the country. Speed, Value and...

  • Administration Support Officer

    4 days ago

    Adelaide Region SA, Australia IntoWork Australia Full time

    **Location**: - Adelaide, South Australia**Category**: - Admin and Secretarial **Work type**: - Permanent **The Company** Our client is a company with a long history in providing quality Technical Solutions to the Aged and Health Care Market in Adelaide and SA/NT generally. The focus of operations includes Customisation, Supply, Installation and Ongoing...

  • Service Writer/ Administrator

    1 week ago

    Adelaide Region SA, Australia PERSOLKELLY Full time

    PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options. We are looking for experienced Service Administrator located in southeast of Adelaide in **Bordertown** **SA**. **_ Purpose_** - To promote a positive working environment by providing excellent administrative service...

  • Service Administrator

    1 week ago

    Adelaide, South Australia Cummins Asia Pacific Full time $60,000 - $90,000 per year

    DescriptionGPP Database Link )Job SummaryServes as first point of contact with customer to promote quality customer service and assist with increasing business within the branch locationKey ResponsibilitiesServes as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers. Assesses...

  • Pre Construction Administrator

    2 weeks ago

    Adelaide, South Australia Rendition Group of Companies Full time $104,000 - $130,878 per year

    Pre Construction AdministratorThe Opportunity:Due to our ongoing growth and success, we are looking for an additional skilled Administrator to join our tight knit team in the Pre-Construction Department with an attention to detail who can work autonomously & collaboratively with a wide range of skill levels. If you are looking to enter into the residential...

  • International Sales Support Coordinator

    7 days ago

    Adelaide, Australia Kelly Tillage Full time

    Are you an organised and proactive professional with a passion for supporting global sales teams? KELLY Tillage is seeking an International Sales Support Coordinator to work directly with our sales teams across international markets. This role will be responsible for providing administrative and operational support to ensure smooth sales processes,...