Service Team Leader
2 days ago
EvotecPlus is a Boutique Communications and IT company in Sydney.
We are seeking someone to head our service team.
This sales support role is based in our Rosebery NSW Office and offers you:
- An interesting and challenging position
- On-going training and career development
- An attentive and caring management team
- Comprehensive product and relationship sales training
We are looking for a motivated, enthusiastic and flexible person to lead our NSW team.
We need flexibility as this role requires you to learn every area of our Service Department, including handling projects, administration and provisioning.
In this role you will be responsible for:
- Providing outstanding customer service
- Scheduling Technician Team Calendars
- Appointment setting Technical Team Site Visits
- Order entry and order management
- Preparing quotations
- Telstra orders & processing & provisioning
- Carriage procurement, Data, IP and SIP
- Oversee and Manage Carriage Projects
We need a flexible team player with a range of skills, including:
- Strong organisational ability
- Solid MS Office computer skills
- A high level of attention to detail
- Accurate data entry
- Engaging telephone manner.
- Team-and-Customer-focused attitude
- Excellent verbal and written communication are essential
What we are looking for:
- Experience within the telecommunication industry
- Telstra Mobile provisioning experience or Telstra retail experience is required
- Full training will be provided but interest and/or experience in Telecommunications, IT, and Project Management will be highly regarded.
- Experience with Telstra, Optus AAPT, Vocus, Engin, Vodafone, TPG or any carrier experience will be an advantage.
This position offers an excellent opportunity to learn the IT and Communications Industry and grow your career with the EvotecPlus team.
**Please Supply Cover Letter**
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Telstra system: 1 year (preferred)
Pay: From $70,000.00 per year
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- No weekends
Application Question(s):
- Are you an Australian Citizen or Permanent Resident?
- Do you have any Telecommunications experience?
- This is an on-site job. Are you comfortable working on-site?
Work Location: In person
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