Full-service Cafã© Manager

19 hours ago

Rosebery, Australia Black Star Pastry Full time

**About the Role**

Are you ready to embark on a stellar career journey, where the sky's the limit? Black Star Pastry, is looking for a Store Manager for our Rosebery store located in the iconic Cannery precinct.

In this role, you will manage all areas of the Black Star Pastry store with your key responsibilities across the customer experience, team engagement and performance and ensuring our product and service standards are met. We have a great team culture and a commitment to providing an environment where our team members are supported and can achieve a good balance.

**Remuneration & Star Benefits**
- Your salary will be $74,200 plus phone allowance.
- On your special day, take a well-deserved birthday day off, with an additional annual leave day each year.
- Satisfy your cosmic cravings with one complimentary 4-portion cake of your choice on your birthday.
- Prioritise your mental well-being with one day of personal leave dedicated to self-care and mental health.
- Access free, confidential counselling, support, and advice through an external provider.

**About You**
- Possess 2-3 years of invaluable hospitality experience, honing your skills as a great leader.
- Radiate authenticity and a positive energy.
- Embrace a mindset of perpetual learning.
- Lead by example, sharing your knowledge and experiences with fellow crew members.
- Exhibit a passion for ensuring customer delight and upholding our product quality.
- Conflict management experience with the ability to give constructive feedback and have the tough conversations.
- Show initiative and an unparalleled aptitude for teamwork.
- Solve cosmic conundrums with your problem-solving skills.
- A deep love for cake would be the cherry on top

**Main Responsibilities**
- Ensure each customer's journey with us is one to remember, for all the right reasons.
- Uphold the quality and consistency standards that define Black Star Pastry.
- Oversee the operation of the store, ensuring its smooth and harmonious existence.
- Oversee activities such as rostering, ordering, team management, and store maintenance.

**About the Business**

Black Star Pastry opened its first boutique patisserie in Newtown in 2008 and since then we have grown into an institution with four stores across Sydney.

We are most famous for our Strawberry Watermelon Cake which continues to be a social media sensation, with the New York Times declaring it “the world’s most instagrammed cake.”

**About the Culture**

Black Star Pastry fosters a fun and inclusive culture that has brought together a group of highly engaged and collaborative team players who enjoy a hands-on, fast paced environment.

Our leaders are empowered to contribute and play an active role in the bigger picture stuff as well as the day-to-day.

We love the brand, and we love what we do

**To be considered please APPLY NOW.

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