Patient Administrative
2 days ago
**Do you have experience working in a customer facing role?**: - ** Are you confident in using and learning new administrative systems?**: - ** Are you passionate about working within the Health Industry?**: - ** Are you self-motivated and pro-active?**: - ** Do you want to be part of a National Company that has a great community feel?** If you answered "yes" to the above, then we want to hear from you At AusHealth, we can offer you a **full-time** job as a Patient Administrative & Billing Coordinator where you will: - Be the first point of contact for clients and patients - Visits patients in the hospital - Work with patients to achieve resolutions and recover outstanding debts - Negotiate and implement payment arrangements - Provide exception customer service through building and maintaining effective relationships **What will my day to day look like?** Your responsibilities include but are not limited to the following: **COMMUNICATING**- Liaising with patients, Medical Consultants, and external organisations relating to hospital fees and charges (face to face or over the phone) - Undertaking inbound and outbound calls as well as meeting with patients at the hospital - Identifying patients that need to be visited and prioritising hospital visits **HANDLING DEBTS/ACCOUNTS**- Following up and collecting outstanding debt from health funds, other third-party insurers, insurance companies, WorkCover and patients according to the Debt Management Policy to ensure maximum outstanding revenue is collected in a timely manner - Working with a variety of software's and systems, including Microsoft Excel and Collect - Assisting with the resolution of account queries for patients and Health funds - Investigating and managing reasons for arrears including financial hardship **FOLLOWING GUIDELINES**- Ensure all contractual requirements, Privacy, and ACCC/ASIC Debt Collection Guidelines are adhered to **What do I need?** To be successful in this role, you will have: - Excellent customer service, communication and interpersonal skills - The ability to have challenging conversations and empathy with vulnerable customers - including those facing hardship - Ability to work collaboratively with a team - Ability to problem solve and negotiate - High level of accuracy and attention to detail - Intermediate Microsoft Excel skills You MAY also possess one/some/all the desirable skills we look for, including: - Previous Health Fund Inpatient billing or debt recovery experience - A second language - A Certificate III in Mercantile Agents **So, why join us?** - Support for your success including on-the-job training - An attractive remuneration package - Industry leading training and personal development - Support to attain a certificate in Financial Services (Mercantile Agents) - Employment Assistant Program (EAP) - Being an integral part of assisting our Scientific Research into Cancer and Diabetes Appointment to this role is conditional upon the provision of a National Police Check, Working with Children Check, a satisfactory pre-employment drug and alcohol screening, eligibility to live and work in Australia and maintenance of your vaccination history. It is a requirement of this role that you are and remain fully vaccinated against COVID-19. **No Agencies or Agency representations thank you.
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Part Time Patient Administrative
2 weeks ago
Bowen Hills, Australia AusHealth Full time**Do you have experience working in a customer facing role?**: - ** Are you confident in using and learning new administrative systems?**: - ** Are you passionate about working within the Health Industry?**: - ** Are you self-motivated and pro-active?**: - ** Do you want to be part of a National Company that has a great community feel?** If you answered...
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Patient Billing
1 week ago
Bowen Hills, Australia AusHealth Full time**Do you have experience working in a customer facing role?**: - ** Are you confident in using and learning new administrative systems?**: - ** Are you passionate about working within the Health Industry?**: - ** Are you self-motivated and pro-active?**: - ** Do you want to be part of a National Company that has a great community feel?** If you answered...
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Patient Billing
2 weeks ago
Bowen Hills, Australia AusHealth Full time**Do you have experience working in a customer facing role?**: - ** Are you confident in using and learning new administrative systems?**: - ** Are you passionate about working within the Health Industry?**: - ** Are you self-motivated and pro-active?**: - ** Do you want to be part of a National Company that has a great community feel?** If you answered...
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Administration Officer Connecting Care
2 weeks ago
Bowen Hills, Queensland, Australia Department of Health - Queensland Full timeWhat you'll doAdhere to defined service quality standards, health and safety policies and procedures relating to the work being undertaken to ensure high quality, safe services, and workplaces.Support efficient and effective Waitlist Management and Connecting Care services including appointment confirmations, waitlist auditing, outsourcing and health alerts...
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Fertility Enquiries Coordinator
2 weeks ago
Bowen Hills, Queensland, Australia Life Fertility Clinic Full time $60,000 - $80,000 per yearAbout UsLife Fertility Clinic is a leading fertility care provider dedicated to supporting individuals and couples on their journey to parenthood. We pride ourselves on offering compassionate, personalised care backed by the latest in reproductive medicine.About the RoleAs the Fertility Enquiries Coordinator, you will be the first point of contact for...
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Customer Service Team Member
1 week ago
Bowen Hills, Australia Sullivan Nicolaides Pathology Full time**Are you seeking a varied and interesting customer service position? This is the role for you!**: - **Unique opportunity to provide high-level service in an established and respected organisation.**: - **Enjoy an outstanding range of benefits and a great location, just 600 metres from Bowen Hills train station!** **About the Organisation**: - Sullivan...
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Customer Service Team Member
4 days ago
Bowen Hills, Australia Sullivan Nicolaides Pathology Full time**Unique opportunity to provide high-level service in an established and respected organisation.**: - **Enjoy an attractive remuneration circa $51,760 - $54,954 plus superannuation and an outstanding range of benefits.**: - **Work from a great location, just 600 metres from Bowen Hills train station!**: - **Comprehensive training provided** **About the...
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Dental Treatment Coordinator
4 days ago
Bowen Hills, Queensland, Australia SD Dental Full time $60,000 - $120,000 per yearJoin Our Team at Generational - Cosmetic & Implant DentistryBrisbane Central Location | Treatment Coordinator /Full-Time Front Office PositionINCREDIBLE OPPORTUNITYGenerational Bowen Hills is looking for a talented dental treatment co-ordinator to join our team You will be joining a high-tech dental practice located in a Central Brisbane Location. This is a...
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Medical Administration
5 days ago
Sunnybank Hills, Queensland, Australia MediConnect Consulting Full time $60,000 - $90,000 per yearWe are seeking an experienced Medical Administration Professional to join our busy, multi-practitioner specialist practice. This is an exciting opportunity for a motivated, organised, and personable individual who thrives in a dynamic healthcare environment.About the RoleAs part of our dedicated administration team, you will play a key role in providing...
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Accounts Officer
4 days ago
Bowen Hills, Australia Sullivan Nicolaides Pathology Full time**Opportunity to launch your career with a leading health provider**: **Position**: Accounts Officer **Location**: Bowen Hills, QLD **Employment Type**: Full-time - In this role, you will be on a rotating weekly roster working from 7:00 am - 3:00 pm and 8:00 am - 4:00 pm. **Key Responsibilities**: Managing client billing and reconciliation of accounts -...
