Technical Support Specialist

1 week ago


Perth, Australia Micromine Full time

Join one of the world’s premier mining technology companies.
- An established business, operating for 36 years, with 22 offices globally.
- An enjoyable team culture, work from home (WFH) options, and great benefits.

**About Us**

Founded 36 years ago, Micromine is a leading provider of next-generation technology for the mineral resources industry. With 22 offices globally, we are one of the world's premier mining software companies, with our products used in more than 90 countries.

**What We Offer**

An established multinational business, that is growing fast, with great benefits:

- A generous salary with opportunities for professional development.
- Work from home (WFH) options to balance work and home life.
- Free gym membership.
- Discounted private health insurance.
- An opportunity to work within the mining technology sector.
- An enjoyable team culture.

**About The Opportunity**

As the Technical Support Specialist, based at our Perth HQ office, you will play a vital role supporting customers using our mine scheduling solution, Micromine Alastri. Being at the forefront of client interactions, your work will solidify customer relationships and ensure their satisfaction with Micromine’s products and services.

Reporting to the Technical Support Team Lead (Mining), your key responsibilities will include:

- Be a key point of contact for customers using Micromine Alastri.
- Provide mining domain expertise to our customers and the wider Micromine product team.
- Assisting with the development of knowledge base articles and training collateral.

**About You**

Ideally you will have a mining operational background with hands on experience using Mine scheduling software.

Other key skills, experience, and qualifications:

- Site based experience in a mine production, planning or scheduling role - ideally in open pit, hard rock, metals.
- Hands-on experience with mine scheduling software. Experience using Micromine-Alastri software would be advantageous.
- Comfortable building relationships and providing support to clients.

**Next Steps**

Video



  • Perth, Western Australia Specialist Support Coordination Services Full time $60,000 - $80,000 per year

    Position Available:NDIS Specialist Support CoordinatorAre you a Physiotherapist, Occupational Therapist or Registered Nurse seeking a change in pace? Looking to step away from the treatment room but still make a meaningful impact? Join our team as a Specialist Support Coordinator / Clinical Case Manager and take your career in an exciting new directionSSCS...


  • Perth, Australia HAYS Full time

    Exciting opportunity located in Fremantle/O'Connor for a Technical Support Specialist Our client is a global beverage company with a portfolio of brands in alcoholic and non-alcoholic drinks. They are looking for a Technical Support Specialist to join their team in a contract bases. **Your responsibilities would be**: - Service operation & continuous...


  • Perth, Western Australia Ark Support Coordination Full time $60,000 - $80,000 per year

    Company DescriptionArk Support Coordination is a social work-based organization focusing on supporting individuals with disabilities within the NDIS framework. The team has extensive experience in providing support to those with complex support needs, including those facing challenges such as justice system involvement, hospital discharges, child protection,...


  • Perth, Australia Sinch Full time

    We’re a small team based in Perth, Western Australia, but we’re a global brand with offices in the US, UK and Philippines. We’re creative problem solvers and we get stuff done but in a relaxed environment that’s not big on overly structured hierarchies. We maintain a spectacular work life balance and try to mix a little fun and music into our...


  • Perth, Australia Allianz Australia Full time

    **TECHNICAL SPECIALIST- PERSONAL INJURY - PERTH** At Allianz, we’re proud to be named one of the Best Workplaces in Australia 2024 and a Great Place to Work. We’re one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us, which is why we hire the very best people to further our commitment to...

  • Technical Specialist

    2 weeks ago


    Perth, Australia Allianz Australia Full time

    At Allianz, we care for al lthe things that make you, you. For feeling like you belong. For a place where learning never stops. For growing new sklils and opening up exciting possibilites. For your curiosity to thrive and help transform an industry. And when life twists there is flexibility for balance and the support you need. We know that flexiblle work...


  • Perth, Australia EML Group Full time

    Technical Specialist EML is a leading **Workers Compensation** and **Personal Injury Claims Management** business. Our goal is to help people get their lives back through **ongoing support during their return-to-work journey**. We continue to experience ongoing growth and now have over **4,000 dedicated employees**. We foster a learning culture that allows...


  • Perth, Western Australia IT Channel Pty Ltd Full time $60,000 - $80,000 per year

    We are a laptop brand that has been a pioneer in the Australian laptop industry for over 20 years, setting ourselves apart by delivering consistently exceptional quality in both our products and services. Be part of an innovative team of laptop specialists who deeply care about technology and all of its capabilities. With a great job growth model and...


  • Perth, Western Australia Technical Resources Pty Ltd Full time $120,000 - $180,000 per year

    Senior Project Materials SpecialistOur Tier 1 Mining client is seeking a skilled Senior Project Materials Specialist to support large-scale capital projects across WA. This role is critical in managing end-to-end materials planning, procurement, and logistics to ensure timely delivery and alignment with project schedules.Key Responsibilities Develop and...


  • Perth, Australia ABB Full time

    **Technical Service Specialist**: **Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are...