Quality, Risk and Compliance Coordinator

St John of God Accord (Accord) is a values-focused disability service provider in Victoria. We partner with people with disabilities to empower them to live a great life, with a full range of tailored services. We welcome people of all diverse identities, religious and cultural backgrounds.

We provide a wide range of NDIS services to over 1,000 clients for:
- long term homes and short-term respite, for supported independent living and respite (STA)- skill-building through support coordination, group programs and individualised support in the community- specialist allied health services such as positive behaviour support, physio, occupational therapy, speech pathology and psychology

As a not-for-profit group, we invest in quality and in the communities, we serve by updating and expanding our services, facilities and technology, and supporting our caregivers to deliver great care through an excellent work culture.

Your role at St John of God Accord

In our new Quality, Risk & Compliance Coordinator we are seeking a supportive team player who is committed to ensuring our clients to receive high quality service and enabling our caregivers to deliver on our commitment to excellence.

This role reports directly to our CEO and provides coordination of Accord’s quality improvement systems, compliance with legislative requirements, safeguarding activities, risk management, and relevant data and knowledge systems required to maintain accreditation and licensing obligations.

The Position- Support the Accord Executive Committee to meet, manage and respond to all external licensing, obligation and compliance requirements.- Collaborate with, and provide support to, Accord’s leaders and caregivers to align approaches to disability contractual, legislative and standard requirements.- Role model commitment, and support leaders to maintain a culture of continuous improvement and practice enhancement.- Develop, maintain and review Accord’s quality improvement plan, capturing all continuous improvement activities, and provide regular reports and recommendations to leadership and Accord’s Quality & Risk Committee.- Lead and monitor Accord’s risk management to enhance the safety, effectiveness and efficiency of services and programs.- For Accord’s policy and procedures, provide leadership and support to ensure that the design, accessibility, readability, version control and consultative review meet all legislative and standard requirements set out by disability regulators and funding bodies.- Assure quality through strong self-assessment, internal audit and external audit.

We are seeking a dedicated and experienced professional with a minimum of three years' experience in quality, risk, and compliance within the disability services sector or a similarly regulated human services environment.

Successful applicants will hold a tertiary qualification relevant to the position (Quality Management, Risk, Law, Social Work, Disability, and Allied Health), current Australian driver’s license, NDIS Worker Screening Check and Working With Children check.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you- Salary (based on experience): $124,196 to $135,000 plus 12% Superannuation- Permanent full-time, working 38 hours per week- Salary packaging up to $18,550 on a range of benefits such as mortgage, rent, meal entertainment, holiday accommodation or other everyday living expenses as well as options to salary package benefits above the FBT cap on items such as:
- Novated leasing- work related expenses- self-education and- additional superannuation- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance

For enquiries contact Aravinda Seneviratne, Human Resources Advisor, on 0407 437 231.

As a not-for-profit group, we invest all profits in the communities we serve by updating and expanding our services, facilities and technology, and supporting our caregivers to deliver great care through an excellent work culture. St John of God Accord is a great place to work, and we hope to be able to welcome you to the team