Facilities Coordinator

2 weeks ago

Sydney, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time

**About the job**:
As a Facilities Coordinator at JLL, you will be at the heart of delivering an outstanding workplace environment for employees, guests, and visitors in a dynamic corporate office setting. Your role is pivotal in fostering a welcoming, efficient, and engaging space where people feel valued and supported. The role is with our global investment management client, at the office based in Sydney CBD.

**The hours for this role will be 10:00 AM - 2:30 PM, Monday to Friday. (20 hrs per week)**

**Responsibilities**:

- Serve as primary point of contact for all employee inquiries, issues, and feedback
- Deliver high-quality service experiences with rapid resolution of requests and concerns
- Actively engage with employees and stakeholders to identify evolving workplace needs
- Triage and coordinate all work requests to appropriate parties
- Manage service requests using workplace technology platforms with status updates
- Collaborate with facility management, vendors, and service partners for seamless daily operations
- Support office space utilization including desk allocation, meeting room management, and space reconfiguration
- Ensure office, kitchenette, and pantry equipment functionality
- Manage contractor induction and site access
- Coordinate visitor management, access, and security processes
- Handle reporting, invoice processing, documentation, and periodic audits
- Support emergency response requirements and function as warden
- Perform ad hoc assignments and administrative support

**Qualifications**:

- Experience in facilities management, workplace services, hospitality, or a client-facing environment within a corporate office setting
- Demonstrated passion for delivering superior customer service and experience
- Strong interpersonal and communication skills, with the ability to confidently interact with a variety of stakeholders
- Professional demeanour, adaptability, and proactive approach to problem-solving
- Familiarity with workplace technologies, such as helpdesk ticketing systems, visitor management platforms and Microsoft Office
- Knowledge of health, safety, and security protocols in a corporate environment is advantageous

**What you can expect from us**:
We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

**_

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