
Receptionist / Customer Service - Furniture
1 week ago
An exciting opportunity has arisen for an office all-rounder with great people skills and the right attitude to join our growing team in Western Sydney and manage incoming enquiries for a busy and exciting furniture upholstery business.
**About Us**
Our client is a long standing reputable Furniture Upholstery business based in Blacktown, Western Sydney specialising in premium quality restoration and reupholstery for residential and commercial clients.
**Duties & Responsibilities**
The role is responsible for interacting directly with customers and the owner to manage customer service including receiving and handling enquiries, qualifying leads, creating quotes and invoices, coordinating jobs, ordering fabric and other materials and communicating job status & delivery timeframes.
The successful applicant will be well spoken with a great phone manner and have experience in customer service and managing a busy inbox.
**About you**:
You have a passion for talking to and helping people and enjoy working as part of a team toward a common goal.
**Essential skills, experience and attitude**:
To be considered for this role you will need to;
- Have demonstrated experience in phone reception and customer service
- Be well spoken with a good phone manner
- Have good people and organisational skills
- Be detail oriented
- Be computer literate
- Australian permanent residency or citizenship
- Driver’s licence (preferred)
**Location**:Western Sydney, NSW
**Job Types**: Part-time, Permanent
This role would be perfect for someone looking for greater flexibility and work life balance. If you are interested in joining an amazing team, we looking forward to hearing from you & having a chat.
**Job Types**: Full-time, Part-time, Permanent
Part-time hours: 20-38 per week
**Salary**: $25.00 - $30.00 per hour
Schedule:
- Day shift
**Experience**:
- Customer service: 2 years (preferred)
- Phone reception: 2 years (preferred)
Work Authorisation:
- Australia (preferred)
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