Operations Controller

**Your New Opportunity**:
We have an excellent newly created position available for a passionate and customer focussed individual to join our Operations team, based in Mulgrave, as an Operations Controller.
Reporting to the Operations Manager, you will play a pivotal role in working in a high call base environment, and developing and managing contractor relationships in order to maintain a successful contractor database which can effectively continue to support our growth.

This is an exciting role that will involve long term key project work, providing a fantastic career move where you can build strong relationships and play a key role in our growth journey.

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Key responsibilities include: *
- Providing a professional, consistent and effective service to customers, contractors and internal stakeholders;
- Take a leading role in ensuring our fleet are fully compliant with NHVR Regulations and COR regulations;
- Ensuring contractor equipment, driver and company information is updated and maintained;
- Ensuring job status is maintained, accurate and updated efficiently;
- Use of 3rd Party Safety Systems / fleet maintenance equipment;
- Assisting in the recruitment of new contractors in order to grow the ResourceCo contractor database;
- Ensuring appropriate response times to on site are maintained through effectively handling any on site matters;
- Ensuring administrative activities, data preparation, processing, analysis, storage and reporting activities are implemented, efficient and responsive; and
- Continuously improving the systems and processes, to improve efficiency and meet the increasing demands generated by growth in our business.

**About you**:

- Qualifications in a relevant logistics discipline would be advantageous, however not essential;
- Sound experience in fleet allocation/scheduling preferably within the transport, civil construction or Earthmoving Industry;
- Work both autonomously & collaboratively in a small close knit team;
- Ability to work in a fast-paced environment and prioritise work flows;
- Ability to develop and maintain strong relationships with colleagues, suppliers and customers.

Your excellent and positive customer service skills both face to face and over the phone, together with strong communication and organisational skills will see you succeed in this role. Additionally, your ability to learn quickly, and provide excellent attention to detail will add further to your success.

**Who we are**:
ResourceCo is a global leader in the recovery and re-manufacturing of primary resources, with operations spanning Australia and South-East Asia. With a team of over 750 people, ResourceCo is proud to employ dedicated people who share a deep understanding of the technology, markets, stakeholder engagement and policies required to transform the re-manufacturing sector.
We work with companies and communities, who have shared goals for greener supply chains and are committed to driving the circular economy towards net zero emissions by 2050.
ResourceCo Material Solutions delivers environmental and social outcomes by providing complete material supply, transport and disposal services for site remediation, rehabilitation, and development projects.

**What we offer**:
An international business that’s diverse and ever evolving, this is an excellent opportunity to further develop your career. A welcoming, friendly, and inclusive work culture, you will find yourself part of an excellent team environment, as well as access to:

- Training and development opportunities, including study support;
- Opportunities to grow within a fast-growing organisation;
- Employee Assistance Program.

**How to apply**:
Hit ‘apply’ and send us a cover letter outlining your relevant experience and an updated CV.
Agencies need not apply

**Job Types**: Full-time, Permanent