Administration Officer

**Develop your administration skills with work across various administrative areas**:

- **Training and support provided in this collaborative team**:

- **Work to suit you Casual work available with flexible shifts**

Are you looking for a rewarding career that allows you to combine your professional skill and passion for delivering excellent customer service to people?

Our Administrative Team have several vacancies for enthusiastic and motivated individuals to work alongside our team in supporting the hospital’s Reception, Medical Records, & Wards

**About us**

Come and join our expert team of Cardiologists, Interventional Cardiologist, specialist doctors, dedicated nurses and other professionals at National Capital Private Hospital.

Our world-class private hospital attracts patients from across the greater southern region, NSW south coast and the Riverina. We provide a premium private hospital experience for our patients, and, coupled with the unique advantage of being co-located with The Canberra Hospital, provide a specialised work experience for our team members like no other.

The extensive range of acute and medical healthcare include orthopaedics, cardiology, cardiothoracic surgery, general surgery, neurosurgery, plastic surgery, vascular surgery, urology and geriatric medicine.

Joining our team means you’ll be supported by great team leaders, be part of a strong, innovative team who always strive for better, and have the opportunity to flourish and grow.

**As an Administration Officer your responsibilities will include**:

- Perform a broad range of administration duties across Reception, Medical Records & Ward Clerk areas including:

- Manage a busy reception desk
- Answer and redirect calls to the relevant area
- Organise appointments and prepare admission paperwork
- Conduct follow up requests and make reminder calls for visits
- Maintain accurate and effective record management systems including preparation of medical records
- Provide timely and accurate information to queries by patients, visitors and other staff and departments.
- Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.
- Perform Health Fund Checks as required
- Manage the collection of excesses/co payments
- Coordinate with staff from other departments
- Complete other clerical tasks such as data entry, filing, medical records preparation & Management

**Selection Criteria**:

- Excellent interpersonal, Customer Service and Communication skills
- Highly developed organisational skills with the ability to prioritise tasks and meet deadlines in a fast paced environment
- Strong attention to detail
- Experience in MS Office (Outlook, Word, and Excel)
- Works well independently and within a team
- Flexible to work a variety of shifts - early/late shifts & weekend work

**Desired Criteria**
- Prior Hospital Administration or Medical Administration experience
- Prior experience using WebPAS advantageous

**Why Healthscope?**
When you join Healthscope, you become part of our Community of Care. Our people are at the heart of our organisation - no matter the role, every day our people make a difference to the lives of our patients and their families. As the only national private hospital operator and healthcare provider in Australia, our 42 sites are supported by our central Support Office, enabling them to provide an exceptional experience for the communities we care for.
- Flexibility to work across one or multiple hospitals across our network.
- Continuous professional development, education & support provided to encourage growth

We pride ourselves on working with talented, passionate and caring people to ensure our patients receive the highest quality care and experience during their stay with us.

**_Come and be the difference in our patient's lives._**

**Applications close**:30.9.22