Administration Officer

1 day ago

Canberra, Australia ACT Government Full time

Are you an enthusiastic Administration Officer who loves working with families and is focused on delivering high quality, culturally safe and inclusive services?

If so, an exciting opportunity exists to join an expanding Child Development Service (CDS). The successful applicant will have high level customer service skills to engage with a broad range of internal and external stakeholders to facilitate the provision of seamless client care. The Administration Officer is a critical front-line customer service role within the Child Development Service. In this role you will be required to work as part of a small team to assist with coordination of the day-to-day operations and the provision of excellent customer service to the Child Development Service and the Children and Young Peoples Equipment Loan Scheme (CAYPELS) clients and staff. In your role you will be required to have an understanding of clinical services, processes and activities undertaken by the clinical teams and associated staff.

Your roles will include general reception, appointment management and coordination of variety of administration duties for the Child Development Service and CAYPELS. The general tasks include, mail management, filing, photocopying, waiting room maintenance and various ordering.

This is a permanent position.

CDS is committed to providing the best service possible and supports staff in professional development to achieve this. This position reports to the Corporate Administration Officer.

**Eligibility/Other Requirements**:

- Experience and/or desire to work in a community services environment.
- Experience in community engagement and customer service delivery.
- Proficiency with Microsoft Office, CYRIS & EDRMS
- Current Drivers Licence.

***

**How to Apply**: Applicants are required to address the Selection Criteria in the Position Description (maximum 400 words per criteria) and provide a current curriculum vitae along with the names of two referees. Applicants may be requested to provide Referee Reports at a later date.

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