Front of House Supervisor

**About Herbert Smith Freehills**

As one of the world’s leading law firms, we advise many of the largest and most ambitious organisations across all major regions of the globe. With over 5,000 people, including 3,100 lawyers and over 2,000 business services professionals, operating from our global network of offices across Asia Pacific, Europe, the Middle East and North America, Herbert Smith Freehills is at the heart of the new global business landscape providing premium quality, full-service legal advice.

We recognise that the success of our business and our clients relies on the skills, knowledge and ideas of all our people. Our environment is one in which high performance is expected, in return, we will provide you with rewards and opportunities tailored to your personal and professional goals.

**The Opportunity**

Join Herbert Smith Freehills as our **Front of House Supervisor**, leading a dedicated team to provide exceptional hospitality services for our staff and clients. This role is central to ensuring prompt, professional, and seamless service, maintaining the high standards our firm is known for.

**Day to day you will be responsible for**:

- **Client Service & Event Management**: Coordinate food, beverage, and AV services for meetings, events, and off-floor catering, ensuring rooms are fully prepared and maintained to a high standard.
- ** Team Supervision**: Lead, train, and schedule waitstaff, including managing daily assignments, agency staff, and uniform standards.
- ** Operational Coordination**: Use booking software to manage resource allocation and ensure effective service coverage. Support Café operations by covering breaks and absences as needed.
- ** Food Safety & Compliance**: Actively uphold RSA and food safety practices, ensuring team compliance with hygiene protocols and refresher courses.
- ** Procurement & Financial Oversight**: Oversee stock management and vendor quality, process invoices, and assist with budget tracking and financial reporting

**To be successful in this position you will**:

- Relevant trade or Hospitality tertiary qualifications
- Current RSA and Food Handlers certification
- Microsoft suite proficiency
- Proven experience in managing front of house operations
- Full Australian working rights are required for this role.

If you have a passion for delivering outstanding client service and leading a team, we’d love to hear from you

**What you can expect from us**:

- We’re a world leading international law firm with a global team of over 5,000 professionals. As the market leader in Australia, we are committed to high performance, collaboration, diversity and digital innovation. We are client-centred, commercially driven, and renowned for our solution-focused expertise. We will align your growth with our ambitions.
- We make your personal and professional growth our business. And as part of the team, our ambition is yours too. Wherever you are in your career: grow and help the firm grow with you.
- We will provide opportunities to learn on the job as well as a mix of learning opportunities tailored to you. Daily experiences, supportive challenges, team collaboration, mentors, and structured learning opportunities help you to expand your knowledge and reach your goals.
- We value your wellbeing, both at home and work and we place a strong emphasis on mental health. If you need support, you’ll have it and we’ll empower you to harness your personal strengths, navigate uncertainty, embrace opportunities, and effectively manage things within your control.
- Join us to be part of a human, bold and outstanding team at Australia’s market leading law firm.
- This vacancy is being managed directly by Herbert Smith Freehills Recruitment team. We will contact our preferred agency partners should we require additional assistance. Thank you._

**Team**

Office Operations

**Working Pattern**

Full time

**Location**

Melbourne

**Contract type**

Permanent Contract

**Diversity & Inclusion**

At Herbert Smith Freehills you will be part of a diverse, innovative culture where high performance, client focus and highly engaged people are our differentiator. People at our firm come from a range of backgrounds and bring a wide variety of experiences and perspectives to their work with us. We strive to ensure that our inclusive environment means you feel valued and able to perform at your best by being your authentic self at work. We know that our future success not only depends on being innovative and progressive in the changing legal market but, most importantly, on our people feeling highly engaged in meaningful work.

We understand that you have commitments and personal interests outside of work and we strive to create a working environment based on mutual trust and respect, in which you can perform at your best whilst maintaining sustainable balance across your life.