Claims Consultant

**Introduction**

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

**Overview**
**Your Role**

We are currently seeking a Claims Consultant to join our well respected, dynamic Medical Negligence Liability team. Working with the wider Health team you will work with and report to the Team Leader - Medical Negligence whilst also engaging with various internal and external key stakeholders.

This position will be offered on a permanent full-time basis with a hybrid approach. We offer flexibility to WFH and in our Sydney CBD office.

**How you'll make an impact**
**You will add value to Gallagher Bassett across the following**:

- Manage a portfolio of liability and medical negligence claims end to end, from a LHD or VMO perspective
- Provide claim support to agencies managing abuse claims
- Interact with and provide instructions to Legal Panel Firms within the required timeframes on all pre-litigated and litigated matters
- Provide Local Health Districts and other involved parties with updates in relation to litigated matters
- Attend claim review meetings when required
- Undertake pre-mediation preparation, assisting with strategy considerations and attending mediations as required
- Provide advice to insured clients on indemnity, liability, quantum, reserving and settlement
- Liaise with various third-party providers including solicitors, loss adjusters and barristers
- Settle claims within client service instructions, company guidelines and delegated authority

**About you**
**We’re interested in hearing from people who possess**:

- Solid relationship management skills in conjunction with a minimum of at least 2 years of Claims experience in public liability and/or professional indemnity
- Tertiary educated - Legally qualified or currently studying for a Legal Qualification (desirable)
- Ability to read documents and translate information quickly
- Capability to work autonomously
- Industry specific ANZIIF qualifications (desirable)
- Understanding of Health/Claims Management process, coupled with solid exposure to claims involving the Local Health District and/or complex claims management within the Health/medical malpractice space
- Strong written and verbal communication
- Flexibility and receptive to change

**If you live our values and demonstrate the people capabilities, we can not only offer you great career opportunities, but on a day to day you’ll experience the following**:

- Flexible work arrangements - including WFH
- Paid Parental Leave
- Paid Birthday Leave
- Opportunities for ongoing education and development
- Service recognition awards
- Employee assistance program for yourself and immediate family members
- Excellent Working Environment - friendly, flexible and supportive working environment which is built around great team support and rewarding opportunities
- Exciting career - as our Company grows, so do the opportunities for our people

**A brief overview on GB**

Gallagher Bassett is Australia's largest Third-Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations.

Gallagher Bassett (GB) has six offices in Australia located in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employing over 1700 staff.

GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance

**To be considered for this opportunity you must have the right to live and work in Australia when applying.**

**Agency applicants will not be considered for this role.**

Gallagher Bassett is an Equal Opportunity Employer and Indigenous Australian applicants are encouraged to apply. As a member of the Diversity Council Australia, we recognise the importance of, and embrace diversity in the workplace. We will make reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant.

**Compensation and benefits**
On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the **minimum core benefits** you’ll get, depending on your job level these benefits may improve:

- 4 weeks annual leave plus up to 2 weeks additional purchased Lifestyle Leave
- Novated Leasing opportunities
- Two paid volunteer days annually
- Health Insurance Discounts with our Group Insurance Plan
- Employee Stock Purchase Program
- Paid parental leave

**Other benefits include**:

- Flexible and hybrid work arran