Decision Support Specialist
6 days ago
Executive Level 1, Ongoing
- $103,085 - $116,115 + 15.4% super
- Melbourne or Brisbane
The Decision Support Specialist (DSS), under the direction of the Energy Sector Lead, delivers high-impact weather, climate, water and space weather advice to support energy and telecommunication customer operations.
The role requires technical expertise, advanced customer engagement skills, and professionalism to be a trusted advisor to the customer, often embedded within their operations. By working closely with the customer, the DSS gains deep sector insight to guide innovation and service development to enhance the Bureau’s offering for the customer and sector at-large.
A solid understanding of the energy and/or telecommunications sectors, atmospheric science, and operational forecasting is essential to be successful in this role. The DSS supports effective decision-making, responds to evolving customer requirements, and proactively pursues opportunities to enhance our customers' effectiveness and productivity.
The DSS works closely with other Energy and Resources team members to ensure customer requirements are being met. This includes contributing to product and service development activities to continually improve the Bureau's offerings. Occasional out-of-hours work will be required to support customer operations.
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