New Claims Liability Lead

**Job no**: 493440
**Work type**: Permanent - Full Time
**Location**: Brisbane CBD
**Categories**: New Claims Group - Claims Assessment

At WorkCover Queensland our vision is to be the best worker’s compensation insurer, to make a positive difference to people’s lives and to keep Queenslanders working. Our flexible work environment allows you to be your best every day and contribute to the big picture.

Our organisation is made up of individuals who collaborate and seek to engage others, working together as One Team. We embrace diversity and value people who bring personal energy and authenticity to everything they do. If you’re someone with a strong values-oriented compass and you want to achieve sustainable outcomes, you will find a great community at WorkCover_._

**You’ll contribute to**:

- Ensuring internal policies, procedures and guidelines are current, accurately documented, and regularly reviewed and updated
- Leading and coaching a team of Technical Advisors to enhance claims performance
- Identifying trends of technical capability and gaps and develop strategies to address these
- Developing and monitoring claims performance in accordance with the framework
- Collaborate with key stakeholders to provide valuable insights and advice to drive outcomes

**A bit about you**
- Minimum 5 years of workers' compensation experience
- Tertiary qualification in Legal or a related field
- Demonstrated leadership to a front-line team
- Strong understanding of statutory and common law claims management functions

**A bit about us**:
The Common Law and Legal Group are passionate about making a difference to the lives of Queenslanders. This team of legal professionals’ value collaborative debate, enjoying the great outdoors, entering the odd triathlon or trivia competition, and reminiscing on their travel experiences pre 2020.

Working in a collaborative team environment within a supportive and engaged organisation, you’ll enjoy a hybrid work model, access to personalised learning and development opportunities and the holistic support of our health and wellbeing program. We offer industry competitive salaries, a generous superannuation scheme (including co-contribution) and study assistance. You can find out more about our Employee Benefits by visiting Working at WorkCover Qld.

**How do I apply?**

We are committed to finding amazing people to fill our vacancies but acknowledge that some standard recruitment processes do not always allow people, especially those from marginalised groups to shine. If there are any adjustments we can make or support we can offer in our recruitment process that will enable you to best present yourself and fully demonstrate your capability, please let us know how.

Pre-employment checks will be conducted on all prospective employees. This will include a Right to Work in Australia Check, Police Check, Education Check, Reference Check and where appropriate a Visa Check. The information provided will be treated as confidential in accordance with the _Information Privacy Act 2009 (Qld)._

WorkCover Queensland is committed to building a safe and respectful workplace, celebrating difference and where all of our people feel included. Through our Diversity Council Australia membership, Reflect Reconciliation Action Plan, Age and Work Strategy and profile as a Work180 Endorsed Employer for Women, we continue to strive to do better for all of our people, and the Queensland community.

Aboriginal and Torres Strait Islander people are encouraged to apply.

**Advertised**: 16 Sep 2024 (12:00 PM) E. Australia Standard Time
**Applications close**: 30 Sep 2024 (10:00 AM) E. Australia Standard Time