Lounge Attendant

2 days ago

Melbourne, Australia Plaza Premium Lounge Full time

_Job Description - Lounge Attendant:_
- Greet the guests and escort them to the designated seating
- Collect payment from the guests at the reception counter before proceeding to the lounge
- Ensure check in process runs smoothly - process the guest accounts accurately and efficiently
- Handle the guest questions and concern in good manner
- Making sure the reception area is always well prepared, clean and monitored at all times
- Prepare food labels as required by the kitchen
- Replenish food and beverages in the food counters and refrigerators in a timely and hygienic manner
- Ensure sufficient stock levels of amenities are available
- Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards
- Contribute to a safe working environment by ensuring properly trained in safe working practices, safety hazard identification and risk management
- To attend training sessions and meetings if required
- Report to duty punctually, dressed and groomed to required standards

**Job Type**: Part-time

Pay: From $24.00 per hour

**Benefits**:

- Free drinks
- Free food
- Travel reimbursement

Schedule:

- 8 hour shift

Supplementary Pay:

- Overtime pay
- Penalty rates

Ability to commute/relocate:

- Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (required)

**Education**:

- High School (Year 9-11) (preferred)

**Experience**:

- Customer service: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person

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