marhaba Lounge Attendant

2 days ago

Melbourne VIC, Australia Dnata Full time $45,000 - $65,000 per year

Are you passionate about delivering top-tier customer service? Do you thrive in a fast-paced airport environment? If so, we want YOU to be part of our world-class Marhaba Lounge team, proudly operated by dnata Airport Services at Melbourne Airport

Primary Duties and Responsibilities

  • Welcome and assist international travelers, ensuring a seamless and memorable lounge experience.
  • Serve food and beverages, maintain lounge cleanliness, and handle guest inquiries with a smile.
  • Uphold the highest standards of customer service in a dynamic airport environment.
  • Promote and maintain a positive company image (including grooming, behaviours and service)
  • Comply with dnata Standard Operating Procedures and Policies

Essential Criteria:

  • Ability to work a rotating roster, with 24/7 availability
  • Must have a valid RSA (Responsible Service of Alcohol) certification or be willing to obtain one prior to commencement.
  • Must have a Food Handling certification or be willing to obtain one prior to commencement.
  • Previous experience in a hospitality, food and beverage, or customer service role is preferred.
  • Strong communication and interpersonal skills.
  • Ability to work flexible hours, including weekends, holidays, and shift work.
  • Ability to lift and carry items up to 22kg and stand for extended periods.
  • High attention to detail and a commitment to cleanliness and hygiene.
  • Positive attitude, team player, and a passion for delivering exceptional guest service.

Benefits:

  • Award Rate Salary.
  • Opportunities for career development and advancement.
  • Comprehensive training and induction program.
  • Access to staff discounts.

Please note - To be considered for this position applicants must have the right to work in Australia. Due to a high volume of applications, only shortlisted applicants will be contacted.

Join Marhaba Lounge and be part of a team that creates memorable experiences for travellers every day

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