Lounge Attendant

1 day ago


Melbourne Airport Victoria, Australia Plaza Premium Lounge Australia Pty Ltd Full time $40,000 - $70,000 per year

Job Description

  • Greet the guests and escort them to the designated seating
  • Collect payment from the guests at the reception counter before proceeding to the lounge
  • Ensure check in process runs smoothly – process the guest accounts accurately and efficiently
  • Handle the guest questions and concern in good manner
  • Making sure the reception area is always well prepared, clean and monitored at all times
  • Prepare food labels as required by the kitchen
  • Replenish food and beverages in the food counters and refrigerators in a timely and hygienic manner
  • Ensure sufficient stock levels of amenities are available
  • Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards

  • Contribute to a safe working environment by ensuring properly trained in safe working practices, safety hazard identification and risk management

  • To attend training sessions and meetings if required
  • Report to duty punctually, dressed and groomed to required standards
  • Must have previous experience in a customer service or hospitality role, ideally within an airport or lounge environment
  • Strong communication and interpersonal skills, with the ability to engage with a diverse range of guests
  • Attention to detail and a commitment to maintaining high standards of cleanliness and organisation
  • Flexibility to work a range of shifts, including weekends and public holidays, as required
  • A passion for providing exceptional customer service and a genuine interest in the hospitality industry
  • Must have RSA
  • Weekend Availability is a MUST

Benefits:

  • Free drinks
  • Free food
  • Travel reimbursement

Schedule

  • 8 hour shift

Supplementary Pay:

  • Overtime pay
  • Penalty rates

Ability to commute/relocate:

  • Melbourne, VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Customer service: 1 year (Required)

Work Authorizations:

  • Australia (Required)

Work Location: In person


  • Lounge Attendant

    5 days ago


    Brisbane Airport, Australia Plaza Premium Lounge Full time

    _Job Description - Lounge Attendant:_ - Greet the guests and escort them to the designated seating - Collect payment from the guests at the reception counter before proceeding to the lounge - Ensure check in process runs smoothly - process the guest accounts accurately and efficiently - Handle the guest questions and concern in good manner - Making sure the...

  • Lounge Attendant

    7 days ago


    Brisbane Airport, Australia Plaza Premium Lounge Full time

    _Job Description - Lounge Attendant:_ - Greet the guests and escort them to the designated seating - Collect payment from the guests at the reception counter before proceeding to the lounge - Ensure check in process runs smoothly - process the guest accounts accurately and efficiently - Handle the guest questions and concern in good manner - Making sure the...

  • Lounge Attendant

    5 days ago


    Melbourne, Australia Plaza Premium Lounge Full time

    _Job Description - Lounge Attendant:_ - Greet the guests and escort them to the designated seating - Collect payment from the guests at the reception counter before proceeding to the lounge - Ensure check in process runs smoothly - process the guest accounts accurately and efficiently - Handle the guest questions and concern in good manner - Making sure the...

  • Lounge Attendant

    2 days ago


    Melbourne, Australia Plaza Premium Lounge Full time

    _Job Description - Lounge Attendant:_ - Greet the guests and escort them to the designated seating - Collect payment from the guests at the reception counter before proceeding to the lounge - Ensure check in process runs smoothly - process the guest accounts accurately and efficiently - Handle the guest questions and concern in good manner - Making sure the...

  • Lounge Attendant

    1 week ago


    Melbourne VIC, Australia Plaza Premium Lounge Full time $40,000 - $60,000 per year

    Job Description - Lounge Attendant:Greet the guests and escort them to the designated seatingCollect payment from the guests at the reception counter before proceeding to the loungeEnsure check in process runs smoothly – process the guest accounts accurately and efficientlyHandle the guest questions and concern in good mannerMaking sure the reception area...


  • Melbourne Airport, Victoria, Australia dnata Full time $45,000 - $60,000 per year

    marhaba Lounge AttendantMelbourne Airport, VICAre you passionate about delivering top-tier customer service? Do you thrive in a fast-paced airport environment? If so, we wantYOUto be part of our world-classMarhaba Lounge team, proudly operated by dnata Airport Services at Melbourne AirportPrimary Duties And ResponsibilitiesWelcome and assist international...

  • Airport Lounge

    7 days ago


    Adelaide Airport SA, Australia Plaza Premium Lounge Full time $25,000 - $40,000 per year

    Job description:Greet the guests and escort them to the designated seatingCollect payment from the guests at the reception counter before proceeding to the loungeEnsure check in process runs smoothly – process the guest accounts accurately and efficientlyHandle the guest questions and concern in good mannerMaking sure the reception area is always well...

  • Lounge Supervisor

    2 weeks ago


    Melbourne, Australia Plaza Premium Lounge Full time

    _Job Description - Lounge Supervisor: _ - Lead the Service, F&B and Cleaning teams to operate the Lounge_ - Provide excellent service standards to guests of Plaza Premium Group locations as per port and outlet_ - of employment_ - Oversee day-to-day operations to deliver high level of service for our Guests consistently_ - Handle administration duties include...

  • Airport Lounge

    5 days ago


    Adelaide Airport, Australia Plaza Premium Lounge Full time

    Must have previous experience in a customer service or hospitality role, ideally within an airport or lounge environment - Strong communication and interpersonal skills, with the ability to engage with a diverse range of guests - Attention to detail and a commitment to maintaining high standards of cleanliness and organisation - Flexibility to work a range...


  • Melbourne Airport, Australia Scene to Believe Full time

    Let’s start with the good stuff... What are the benefits? - Guaranteed hours & permanent contract - Accrue annual leave and sick leave - No split shifts - Free meals and coffee on shifts - Hotel discounts (staff rates) at over 3000 hotels globally - Partnership discounts with companies such as Samsung, Sealy, and more... - Discounted health insurance...