Lounge Attendant

7 days ago

Melbourne VIC, Australia Plaza Premium Lounge Full time $40,000 - $60,000 per year

Job Description - Lounge Attendant:

  • Greet the guests and escort them to the designated seating
  • Collect payment from the guests at the reception counter before proceeding to the lounge
  • Ensure check in process runs smoothly – process the guest accounts accurately and efficiently
  • Handle the guest questions and concern in good manner
  • Making sure the reception area is always well prepared, clean and monitored at all times
  • Answer telephone / email enquiries and liaise with airlines
  • Prepare food labels as required by the kitchen
  • Replenish food and beverages in the food counters and refrigerators in a timely and hygienic manner
  • Ensure sufficient stock levels of amenities are available

  • Ensure the services, hygiene, cleanliness, and tidiness of the Lounge achieve total customer satisfaction and meet company standards

  • Contribute to a safe working environment by ensuring properly trained in safe working practices, safety hazard identification and risk management

  • To attend training sessions and meetings if required
  • Report to duty punctually, dressed and groomed to required standards

Job Type: Part-time

Pay: From $25.85 per hour

Benefits:

  • Free drinks
  • Free food
  • Travel reimbursement

Ability to commute/relocate:

  • Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Education:

  • High School (Year Preferred)

Experience:

  • Customer service: 1 year (Required)

Work Authorisation:

  • Australia (Required)

Work Location: In person

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