Customer Activation Consultant

3 days ago

Port Adelaide, Australia Workskil Australia Ltd Full time

**About the Role**

The Customer Activation Consultant will be responsible for generating and managing innovative, safe and diverse work type activities for Workskil Australia customers to enhance their chances of securing sustainable employment and will partner with various stakeholders in order to establish a range of activities to enable our customers to meet their Activation Requirements.

The role will be supporting the Customer Activation Manager in identifying activities, creation of activities to support Sites, referral processes, schedules, and activity management.

The Customer Activation Consultant will review report data to aid the Sites with their daily activation management of customers.

**This role is being offered on a Part Time (30 hours per week) Fixed Term basis (until 15/08/2025) based at our Port Adelaide site.**

**About You**

To be successful in these roles you will be able to:

- Demonstrate high level of interpersonal skills;
- Work effectively with a culturally diverse range of clients, employers and staff;
- Demonstrate strong skills in data entry, ability to use the Microsoft Office suite and ability to type (minimum 30 words per minute);
- Demonstrate ability to create employment pathway opportunities;
- Demonstrate ability to read reports and use that data to identify performance and compliance issues; and

You will also be required to:

- Hold a current driver’s licence.
- Have a minimum Certificate IV in Employment Services or Career Development and completed three selected WHS module from the Certificate IV in WHS; and
- Have minimum of 12 months experience in Employment Services.

**About Us**

Workskil Australia is a national not-for-profit and charitable organisation, with almost 40 proud years of supporting Australians to achieve sustained economic and social self-reliance. We do this by providing a range of employment, work experience, disability, youth, Indigenous and community services across New South Wales, South Australia, Western Australia and Victoria.

We promote a positive team culture where high performance can thrive. We value excellent customer service, integrity and honesty in our employees. We look for employees who have a genuine passion for working with those in need, are results-focused and can contribute to a strong team. In return for your truly valued contribution we will support your ongoing career development and offer a friendly, supportive & innovative environment for you to thrive.

We work hard every day to:

- Work with our Customers to secure great long-term job opportunities.
- Meet the labour needs of business and industry through quality recruitment services at no cost.
- Assist businesses with diversifying their workforce.
- Provide specialist employment and community services to people seeking work, including people with mental illness, injury or disability and Indigenous Australians.
- Deliver work experience projects to the community.

Our values remain at the heart of everything we do and we strive to conduct our business with the highest degree of care, integrity, respect, honesty and service. We believe that the care, respect and high level of service we give to all of our customers is our key point of difference.

**Remuneration**

A competitive salary will be negotiated commensurate with skills and experience. As Workskil Australia is a public benevolent institution, we can also offer a portion of the salary through tax effective salary packaging.

**About your Application

  • Customer Activation Consultant

    5 days ago

    Port Adelaide, Australia Workskil Australia LTD Full time

    **About the Role** The Customer Activation Consultant will be responsible for generating and managing innovative, safe and diverse work type activities for Workskil Australia customers to enhance their chances of securing sustainable employment and will partner with various stakeholders in order to establish a range of activities to enable our customers to...

  • Nespresso Activation Member

    2 weeks ago

    Greater Adelaide SA, Australia Creative Activation Full time

    **Company Description** Creative Activation** are the number one retail partner in Australia and New Zealand for Merchandisers, Sales Teams, Brand Ambassadors, Mystery Shoppers and Auditors. **Job Description** Overview**: Join our team and help spread holiday cheer as a Promotional Activation Member for Nespresso's festive Christmas boutique activation!...

  • Customer Care Consultant

    18 hours ago

    Port Macquarie, New South Wales, Australia Probe CX Full time $60,000 - $80,000 per year

    We are excited to announce that we are expanding our team and seeking passionate Customer Care Consultants to join us in our dynamic work-from-home environment. This role offers a fantastic opportunity for individuals who thrive in a fast-paced setting and want to be part of a culture that values fun, respect, integrity, innovation, and transparency. As a...

  • Customer Care Consultant

    1 week ago

    Port Melbourne, Australia WS Audiology APAC Full time

    At **bloom hearing specialists** we operate a global network of hearing stores, equipped with the latest technology and most importantly the best people. We have a track record of offering and actively supporting progressive career pathways to our employees to grow and develop in the pathway of your choice. Through extensive customer consultation and...

  • Customer Care Consultant

    3 days ago

    Adelaide, South Australia Randstad - Business Support Full time $75,000 - $90,000 per year

    Do you have a passion for helping people? Are you a tech-savvy, empathetic communicator looking for a permanent, full-time role with a competitive salary in the heart of the Adelaide CBD?Randstad is looking for multiple Contact Centre Consultants to join a dynamic team with a vibrant national client This is your chance to build a lasting career with...

  • Disability Employment Consultant

    5 days ago

    Port Adelaide, Australia Maxima Full time

    Creative, rewarding and dynamic role for a customer-driven professional - High-performing, respected DES provider - Great company culture, salary packaging, leave loading **The Opportunity** *** We are looking for purpose-driven, customer service professional looking to expand their skill set and implement creative solutions to assist our customers into...

  • Customer Success Consultant

    2 weeks ago

    Adelaide, South Australia Compass Education Full time $60,000 - $120,000 per year

    Come shape the future of education with us.At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.Compass is a product that...

  • Customer Success Consultant

    2 weeks ago

    Adelaide, South Australia Compass Education Full time $60,000 - $120,000 per year

    Come shape the future of education with us.At Compass, we love working with schools and strive to deliver new innovations, functions, and process improvements as new technology becomes available. Our services are specifically designed to improve not only the school process but also community culture and student learning outcomes.Compass is a product that...

  • Customer Relations Consultant

    23 hours ago

    Adelaide, South Australia Westpac Group Full time $60,000 - $90,000 per year

    DescriptionCreate your best future and join Westpac as a Customer Relations Consultant (Margin Lending) – BTWhat's the role?Incredible 12 Month Maximum term opportunity to join BT's  Service and Operations team.  As a Customer Relations Consultant, you'll be responsible for servicing all inbound contacts within a structured call centre environment from...

  • Customer Experience Consultant

    2 weeks ago

    Adelaide, South Australia Harrison McMillan Pty Ltd Full time $70,000 - $120,000 per year

    Great opportunity for a proactiveCustomer Experience Consultantto support a high-performing teamAbout the Company:The client is a well-regarded organisation dedicated to delivering excellent service and customer-focused outcomes. They operate in a fast-paced environment where collaboration, accuracy, and customer care are central to success.Role Overview:As...