Customer Experience Consultant

5 days ago

Adelaide, South Australia Harrison McMillan Pty Ltd Full time $70,000 - $120,000 per year

Great opportunity for a proactive
Customer Experience Consultant
to support a high-performing team

About the Company:

The client is a well-regarded organisation dedicated to delivering excellent service and customer-focused outcomes. They operate in a fast-paced environment where collaboration, accuracy, and customer care are central to success.

Role Overview:

As a Customer Experience Consultant, you'll provide post-sales administration and customer support, ensuring members and customers receive timely, accurate, and personalised service. Working closely with the team, you'll handle email and phone enquiries, manage data entry with precision, and assist with sales support and product administration. This role is ideal for someone who thrives in busy environments and is ready to jump in and keep things moving.

About the Person:

We're looking for someone who is positive, proactive, and ready to roll up their sleeves. You'll be detail-oriented, adaptable, and have a strong customer service mindset with the ability to anticipate needs and stay switched on under pressure. A good sense of teamwork, resilience, and willingness to get stuck in will see you succeed.

Key Responsibilities:

  • Provide high-quality customer support via phone, email, and online channels
  • Manage post-sales administration and ensure accurate data entry
  • Support the team by booking appointments, processing transactions, and resolving enquiries
  • Take ownership of issues and follow through to resolution
  • Contribute to a collaborative and supportive team environment

Skills, Knowledge and Experience:

  • Previous experience in administration, customer service, or data entry
  • Strong attention to detail and accuracy in a fast-paced setting
  • Excellent written and verbal communication skills
  • Proficiency with Microsoft Office and ability to pick up new systems quickly
  • Experience in solar/energy (desirable but not essential)
  • Police clearance and medical clearance required

Culture of the Business:

You'll join a team that's energetic, supportive, and proud of the results they're delivering. The culture is collaborative and customer-focused, with everyone pitching in to get the job done. This is a great chance to be part of a positive, high-achieving environment where your contribution will be valued.

If you would like to hear more please contact:

Tammy Anderson

  • Customer Experience Consultant

    1 week ago

    Adelaide, South Australia Cushman & Wakefield Full time

    **Job Title**Customer Experience Consultant**Job Description Summary**As a Customer Experience Consultant (CXC), you will play a key role in providing exceptional customer support, ensuring KPIs are met or exceeded, and enhancing the overall client experience. Working closely with both the centralized CXC team and on-site Facilities and Asset Managers, you...

  • Customer Experience Consultant

    2 weeks ago

    Adelaide, South Australia beBeecustomer Full time $75,000 - $93,000

    Job DescriptionWe are seeking an experienced Customer Experience Consultant to deliver exceptional service to our business customers. As a key member of our team, you will be responsible for building strong relationships and ensuring customer satisfaction through proactive communication and effective project management.About the RoleDevelop and maintain...

  • Customer Experience Consultant

    2 weeks ago

    Adelaide, South Australia Cushman & Wakefield Full time $60,000 - $80,000 per year

    Job Title Customer Experience Consultant Job Description Summary As a Customer Experience Consultant (CXC), you will play a key role in providing exceptional customer support, ensuring KPIs are met or exceeded, and enhancing the overall client experience. Working closely with both the centralized CXC team and on-site Facilities and Asset Managers, you will...

  • Sales Consultant for Customer Experience

    1 week ago

    Adelaide, South Australia beBeeCustomer Full time $60,000 - $100,000

    Job Opportunity:We are seeking a skilled Sales Consultant to deliver exceptional customer experience and contribute to our business success.This role involves managing sales enquiries from retail and trade customers, providing detailed quotations, and offering ongoing support to clients.Key Responsibilities:Sales of products and services to meet customer...

  • Customer Experience Consultant

    1 week ago

    Adelaide, South Australia Cushman & Wakefield Full time

    **Job Title**Customer Experience Consultant**Job Description Summary**Calling all experienced customer service superstarsWe are looking for a motivated and enthusiastic Customer Experience Officer to join our team.**Calling all non-experienced customer service superstars****About the role**With flexible working arrangements and a minimum of one day a week in...

  • Customer Experience Consultant

    1 week ago

    Adelaide, South Australia Hickinbotham Group Full time

    Hickinbotham is a dynamic and diversified private group based in Adelaide.With 70 years of family ownership and a reputation for excellence and innovation, the Group's interests include SA's largest residential building and development business, mortgage broking, spirit production and sales, and life sciences.We are seeking a Customer Experience Consultant...

  • Customer Experience Consultant

    3 days ago

    Adelaide, South Australia Hickinbotham Group Full time

    AdelaideHickinbotham is a dynamic and diversified private group based in Adelaide.With 70 years of family ownership and a reputation for excellence and innovation, the Group's interests include SA's largest residential building and development business, mortgage broking, spirit production and sales, and life sciences.We are seeking a Customer Experience...

  • Retail Customer Experience Consultant

    1 week ago

    Adelaide, South Australia beBeeCustomer Full time $60,000 - $90,000

    Job Opportunity:Transform customer experiences and drive sales targets with exceptional customer service skills.Key Responsibilities:Deliver outstanding customer service to create memorable experiences.Empower customers by identifying their telecommunications needs.Provide solutions using progressive sales approach and consultative service expertise.Develop...

  • Customer Experience Consultant

    1 week ago

    Adelaide, South Australia Ddls Australia Full time

    We are the best-in-class, vendor-certified, IT training for businesses.We celebrate you; our people do incredible work and deserve great rewards.**We are Lumify**It's not a word you'll find in the dictionary, but it's a word that means a lot to us. We define Lumify as the process of illuminating lives through learning. It's about striving to be smarter, to...

  • Customer Experience Consultant

    1 week ago

    Adelaide, South Australia Arriba Group Pty Ltd Full time

    **Introduction**:About usAt AimBig, we're an employment services provider who's bigger than employment. This means we support people to secure, maintain and thrive in meaningful work, and businesses of all sizes to recruit a valuable and diverse workforce.**Description**:The RoleAn exciting opportunity available in our national Customer Contact Centre in...