Business Office Clerk

Apply now Job no: JR107731
Work type: Casual
Location: The Avenue Hospital
Categories: Administration/Support Services

- Casual opportunity - Enjoy flexible hours for better work life balance

- Join Australia's largest private health care provider.

- We care about YOU Access counselling, wellbeing services, legal & financial assistance

About the Role

As an Admin/Business Office Clerk, you are responsible for providing administrative support and assistance to patients and their families upon their arrival at the hospital.

Responsibilities of this job may include:

- Admission scheduling processes to ensure appropriate bed management and utilisation

- Pre-booking and Fund Checking patients

- Managing incoming and outgoing calls to the front desk.

- Provide timely and accurate information to queries by patients, visitors and other staff and departments.

- Compilation and management of patient admission papers and HF claim forms

- Assisting with department billing

Key to this role will also be the availability to work a rotating roster, and to work across other admin roles within the hospital.

About You

To succeed in this role, you will be an enthusiastic individual with a strong administrative skillset and a passion for customer service and enjoys being part of a busy environment.

You will also bring:

- Computer literacy including the Microsoft Office suite of programs

- Experience in a medical setting will be highly desired, though not essential.

- Experience with Patient Management Systems is highly desired not essential

- Strong communication and interpersonal skills to manage a busy workflow of admissions and discharges

- Comfortable working in a team of doctors, nurses, pathologists, administrators, and non-clinical staff.

Remuneration:

Base Hourly Rates in accordance with Enterprise Agreement + superannuation based on experience level and qualifications, exclusive of penalties or allowances.

About Us

The Avenue is an advanced 152 bed private surgical and medical hospital located in the inner city suburb of Windsor.

The Hospital is owned and operated by Ramsay Health Care, a global operator of private hospitals and primary care clinics with over 70 Australian sites employing over 34,000 people. We have been focused on delivering high-quality patient care and practising the Ramsay Way philosophy of ‘People Caring for People’ since 1964.

What’s in it for you?

Professional Advancement: Recognition, Rewards, Professional Development, and Employee referral programs. Free access to LinkedIn Learning, education scholarships and the Ramsay Leadership Academy to support career progression.

Discounts: Ramsay Rewards - Access great deals at over 100+ major retailers. Hospital, Allied Health & Pharmacy discounts -you’ll pay less for hospital cover and receive higher extras limits for things like General and Major Dental.

Health and Wellbeing: Flexible work opportunities with the ability to have a say in your roster, Flexible Leave Program, and a free Employee Assistance Program offering access to confidential counselling, coaching and support 24/7.

Leisure/Social/Financial: Discounts for leisure travel with selected Hotels, salary sacrifice opportunitiese.g., airport lounge membership, self-education expenses, novated leasing and more.

*Please note casual employees may not be eligible for all benefits.

Requirements

- Must provide a National Police Check conducted within the previous 12 months

- According to the role, Ramsay will require a Working-With-Children check and proof of immunisation against infectious diseases.

To Apply

All applications must be lodged online. Applications made by recruitment agencies will not be considered.

For enquiries, please contact Sheryl Vail on VailS@ramsayhealth.com.au

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com

Advertised: 12 Nov 2025 AUS Eastern Daylight Time
Applications close: 26 Nov 2025 AUS Eastern Daylight Time

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