Business Support Manager

**Business Support Manager | Metro**
- **An excellent opportunity to drive and evolve the Metro business model, through leading and developing a large team to deliver business improvements and new initiatives.**:

- **Attractive remuneration package including discounts + Company Car**:

- **Full time permanent role**:

- **Flexible location - must be able to work from State Support Office (QLD, VIC, NSW)**:

- **Hybrid working - with a combination of store visits, from State Support Office and WFH
**About Us**
At Metro, our teams are energetic, they are committed to nurturing and growing our best talent while putting the customer at the centre of everything we do. Metro is a connected community that has cooperation and collaboration at its heart. We continue to seek opportunities to work better together for a better tomorrow and we do this by Empowering, Trusting and Recognising each other.

**The Role**
The **Business Support Manager **is accountable for leading the team to deliver key commercial programs within store operations. The commercial programs aim to future-proof the business whilst focusing on continuous business improvement by making processes and systems simpler for stores. The role plays a pivotal part in metro next gen evolution to contribute to Metro’s long term commercial sustainability.
- Input into the creation of the quarterly plans outlined in the QBR memo
- Collaborate with senior leaders on initiatives from supermarket leadership team and metro leadership team
- Visit stores and work with operations to ensure initiatives and roll out of projects are going to achieve the commercial and team outcomes set
- Lead a team of Project Managers to deliver sustainable change in stores aligned to the QBR Memo.
- Lead the team that delivers availability, compliance and stock loss initiatives to stores, including
- Supply Chain Partner to ensure seamless supply of stock to stores
- Compliance administrators to ensure metro stores are compliant with cash management, risk and finance policy and processes
- Stock Loss Partner to reduce stock loss costs and empower store leaders to proactively manage
- Partner with Department Trainers to manage training calendar for store and roll out new training programs to support project initiatives

**Requirements**:

- Previous Retail Operations experience
- Previous Project Management experience
- Previous experience leading large teams
- Previous multi site management experience
- Previous experience coaching, mentoring and facilitating effective training sessions.
- Ability to influence cross functional stakeholders to achieve positive outcomes
- Strong financial acumen
- Work to project plans by leading a team to deliver to set timeframes

**Why you’ll love it here**
In addition to this exciting role, these are some of the benefits we offer:

- An attractive remuneration package
- Team member discounts at all Woolworths businesses
- The opportunity to collaborate with some of the brightest and best minds in Australia across our brands
- Flexible work arrangements
- An exciting career - as our business grows, so do the opportunities for our people

**If you are an experienced Manager looking to take the next step in your career, we would**
**love to hear from you**

**Application close - Sunday the 11th of September
**Grow with the Group
As an inclusive, team-first company, our people are at the core of everything we do.

We care deeply about creating a workplace where our team members feel valued, respected and empowered. We are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation or life stage. We are proud to be recognised as a Gold Tier Employer in the Australian Workplace Equality Index for LGBTQ+ inclusion and as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency.

As our Group continues to evolve, innovate and support our communities, we encourage our team members to do the same with their own careers, by providing ongoing opportunities to grow and make a real difference.

We value flexibility, and encourage our team members to work in ways that meet their work/life commitments and support their wellbeing.

We work hard to create a safe and inclusive environment for all, and most importantly, we're all about creating better experiences - for our customers and for each other.

**We’d love to hear from You
Our Talent Acquisition Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Woolworths Group is not responsible for any fees related to unsolicited resumes.