Operations Administrator

2 days ago

Box Hill, Australia Bowltiful Full time

**Operations Administrator**

**Location**: Melbourne VIC 3000 / Box Hill VIC 3128
**Employment Type**: Full-Time / Part-time

**About the Role**

Bowltiful is a fast-growing restaurant group managing multiple brands across **Melbourne CBD, Box Hill, and Glen Waverley**.
We are seeking a **reliable and detail-oriented Operations Administrator** to support our management team in coordinating day-to-day operations, ensuring compliance, and driving business efficiency across all venues.

**Key Responsibilities**
- Coordinate daily operations and communication between venues and head office.
- Track and report **sales performance, refunds, and item popularity trends**.
- Assist in **menu and pricing updates**, ensuring accuracy across systems and platforms.
- Maintain records of **store performance, expenses, and productivity metrics**.
- Ensure compliance with company policies, food safety, and operational standards.
- Support **inventory, rostering, and supplier coordination** activities.
- Contribute to **store setups**, equipment coordination, and system implementation.
- Prepare reports and assist management in reviewing business data and improvement opportunities.
- Collaborate with marketing, HR, and finance teams to align on business objectives.

**About You**

You are organised, data-driven, and understand the rhythm of restaurant operations. You can manage multiple priorities, communicate clearly with different teams, and take initiative to solve operational challenges.

**Essential Requirements**:

- Minimum of bachelor degree in **Business, Management, or Hospitality**.
- a **proven experience** in operations or administration (hospitality preferred).
- Understanding of **restaurant workflows**, including FOH & BOH standards and compliance basics.
- Proficiency in **Excel**, Google Sheets, or other reporting tools.
- Familiarity with POS, inventory, or rostering systems (e.g. Deputy, Zii).
- Excellent attention to detail and ability to interpret operational data.
- Strong interpersonal and communication skills; bilingual (English & Mandarin) preferred.

**What We Offer**
- **Competitive salary and staff benefits** (including **superannuation** and **staff meals**).
- Supportive and multicultural work environment.
- Career growth opportunities within a leading F&B group.
- Exposure to multi-brand operations, pricing strategy, and business development.

**How to Apply**

Please submit your **resume** and a short **cover letter** outlining your multi-site management experience and vision for leading a hospitality group.

**Job Types**: Full-time, Part-time

Pay: $55,000.00 - $65,000.00 per year

Expected hours: 24 - 38 per week

Work Location: Hybrid remote in Box Hill VIC 3128

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