Regional Retail Manager

1 week ago

Brisbane, Australia Plush Think Sofas Full time

**Company Description**
With over 350,000 happy customers, 24 years of experience and 45 showrooms nation-wide, **Plush** staff pride themselves on being Australia’s sofa specialists.

**Plush** first opened its doors in Nunawading, Victoria in October 2000. The original concept for **Plush** or as it was known then, Plush Leather, was to provide customers with designer leather sofas at affordable prices. As one of Australia's first specialist sofa providers, Plush Leather imported leather sofas direct from Italy and Asia, ensuring it had a competitive advantage over design, quality and price.

Fast-forward to today and we continue to elevate the network through our product offering, store refurbishments and an incredible buying team that leverages both custom designs and world-leading manufacturers to deliver quality and style for our customers.

Join** Plush**today and discover the beauty of working for a prominent Australian retailer.

**About the role**
We are currently seeking a **Regional Retail Manager** to lead multiple showrooms across **Brisbane**. You will work closely with Showroom Managers to enhance the customer experience, maximise sales opportunities, and strengthen our brand across QLD.
This role requires an experienced multi-site retailer with a proven track record in coaching selling skills, managing performance, and inspiring geographically dispersed teams. Your success will build from previous experiences as a Regional Manager (retail preferred) and authentic leadership — being a natural coach who motivates, guides, inspires, and challenges your team to deliver exceptional customer experiences

**What’s on offer**
- Attractive remuneration package
- Short-Term Incentives (STI) and performance-based bonuses
- Generous employee discounts across our beautiful furniture range
- Career development opportunities within an ASX-listed, growth-focused business
- Lead, inspire and engage high-performing showroom teams across your region
- Monitor KPIs and manage the performance of managers and team members to achieve sales targets
- Use initiative and commercial acumen to drive sales outcomes
- Recruit, source and develop your team to be leaders in their own right
- Be a culture ambassador, sharing your passion for retail, customer experience and celebrating shared wins
- Train and develop showroom teams to deliver exceptional service
- Manage rosters to maximise showroom staff coverage
- Identify opportunities to drive customer traffic into showrooms
- Maintain the highest standards of visual merchandising

**Qualifications**
- Significant multi-site retail management experience with proven ability to lead and motivate teams
- Demonstrated track record in driving sales performance through training, coaching, and KPI management
- Strong skills in managing conflict and resolving customer complaints
- Experience in premium, high-value retail environments
- Highly organised with excellent time management skills
- Strong attention to detail to ensure compliance with standards across customer orders, visual presentation, and team performance

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