Part-time Receptionist/concierge Service Specialist

7 days ago

Collaroy, Australia Long Reef Golf Club Full time

**Part-time Receptionist/Concierge Service Specialist**
- Be the friendly face of _**Long Reef Golf Cub**_ _delivering exceptional customer service to our members and guests. If you enjoy connecting with people and want to provide a welcoming guest experience - we'd love for you to join our team_

**YOU**

As the face and first point of contact, we are looking for someone warm, enthusiastic, and above all, service oriented who enjoys connecting with people to create a great first impression. Experience in a Club front desk role is an added bonus.

**KEY RESPONSIBILITIES**:

- Greeting and farewelling members and guests as they arrive and leave - setting the tone for their experience
- Signing in members and guests as per the Club NSW regulations
- Assisting members and guests with general enquiries, either over the phone or face to face
- Managing cafe bookings
- Fielding calls for other areas within the organisation
- Administration duties including Newsletters, Website updates, receipting payments via MYOB
- All other enquires, admin tasks and ensuring the smooth running of the administration office

**WHAT WE ARE LOOKING FOR**:

- 32 hours per week Wednesday - Saturday
- A people person with exceptional customer service and communication skills are essential, ensuring every guest feels valued and understood.
- A genuine desire to assist others and create a positive guest experience,
- Strong problem-solving skills and the ability to handle guest inquiries effectively, turning challenges into opportunities for exceptional service.
- Ability to remain calm and professional in a fast-paced environment

**WHY JOIN OUR TEAM**:

- Supportive team environment
- Continued training and development opportunities
- Social and interactive role
- Uniform provided
- Lunch provided
- Idyllic seaside location
- Potential to discuss full time hours

**APPLY**

**Job Type**: Part-time

Pay: $26.70 per hour

Expected hours: 32 per week

**Benefits**:

- Free food

Work Location: In person

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