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Clerical Officer

2 weeks ago

South Hurstville, Australia Aetherworks Full time

About Us:
Aetherworks is a leading table top games distributor and fulfilment company for Australia and New Zealand. We are a tight knit community with strong emphasis on work culture, work/ life balance and family.

About the Opportunity:
Position details;
You will be responsible for providing administrative and clerical support to the Account management leadership teams.

In addition, you will provide exceptional service to our diverse clientele to ensure repeat business and maintain the professional image of Aetherworks within the local and global market. You will be entrusted with reception duties and responsibilities, conducting important office functions, and adhering to quality processes and company policy.

Essential characteristics
- Excellent English comprehension, oral and written skills
- Exceptional customer service skills, with at least 2 years of customer service experience.
- able to work productively within a team, showing respect for colleagues and able to contribute ideas
- Capacity to complete work to a high standard efficiently while meeting deadlines.
- Ability to prioritise tasks, and ensure everything runs smoothly within the office;
- Comfortable learning and using relevant tools such as ticketing and inventory systems, the Google and Microsoft Suite, and company policies.
- Attention to detail, checking completed work thoroughly to ensure it is of a high standard and showing flexibility to get tasks done.

Required duties and skills;
- excellent English comprehension, written and oral skills
- maintaining computer based management systems
- advanced word processing skills
- intermediate or above knowledge of google and Excel spreadsheet for data entry, analysis and handling

Desirable duties and skills
- Familiarity with support ticketing systems
- Some warehouse experience

Pay: $50,000.00 per year

**Benefits**:

- Employee discount
- Employee mentoring program
- Free drinks
- Professional development assistance

Schedule:

- Monday to Friday

Work Location: Hybrid remote in South Hurstville, NSW 2221

Application Deadline: 19/01/2024