Receptionist / Administrator - Part Time

2 weeks ago

Sydney, Australia Sprint People Full time

2-3 days p/week - Support leading Surgeons on the North Shore
- Team orientated environment, very close to public transport
- Permanent part-time - $32.50-37.50+sup p/hour (depending on experience)

Calling all medical administration / receptionist gurus Are you looking for a part-time position where you can add value in a team orientated environment? Do you pride yourself on going the extra mile to support a patients journey to recovery?

Located on the North Shore, and a stones throw away from a train station, this innovative practice is providing a fantastic opportunity for someone with oodles of positivity and energy to join their team. With 3 surgeons on deck, the practice has a boutique feel, where patients are offered only the highest level of care.

With this in mind your key focus will be to assist in creating a smooth experience for all patients who engage with the surgeons - from the very first call right through to their entire after-procedure care process. This is a dynamic and fast-paced role which will see you supporting the business across either 2 or 3 days per week. It's the ideal role for someone seeking better work-life balance.

Working under the wing of the steady Practice Manager you will have the opportunity to manage both your own tasks and also work in partnership with the admin team on various business projects.

**Key responsibilities will include**:

- Providing untouchable, 5-star patient service - you are the face and voice of the business and you'll take pride in ensuring that you guide clients through an engaging and supportive journey
- Liaising with referring doctors and other medical professionals
- Taking care of Medicare rebates, processing payments, chasing debtors, and managing all bookings
- Supporting the surgeons with any administration they require
- Supporting the Practice Manager in streamlining processes to ensure the business runs as smoothly as possible
- Ordering stock, stationery, and various medical consumables
- Managing the after-care process for all patients - offering regular support and answering any questions

The critical nature of the surgeons work does mean that you will be dealing with some high-pressure situations and supporting patients through stressful times. Your empathic and compassionate nature allowsyou will handle each interaction with kindness. Your motto is 'treat others how you wish to be treated'.

You move swiftly and are an organisational guru... your administration skills see you manage schedules and appointments to the upmost efficiency with your eyes closed. You will be encouraged to look for way to improve processes and procedures. They're definitely looking for someone who likes to work smarter... not harder

Previous experience in a medical or hospital setting is imperative as there can be an urgent situations which may need escalating. Having previous knowledge that will allow you to know when a condition is serious could make all the difference to someone's recovery.

This a unique role in a beautiful practice made up of inspiring professionals (both surgeons and support staff). We feel very lucky to be partnering with them to source their newest member. If this is the role you've been holding out for then APPLY today as we have no doubt it will be snapped up quickly

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