People and Culture Administrator

1 week ago


Melbourne, Australia AIA Full time

At AIA we don’t simply believe in being ‘the best’. We believe in better - because there’s no limit to how far ‘better’ can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a difference by helping shape a healthier, better-protected Australia, read on.

The opportunity:
To do this successfully you will:

- Assist our People Advisors with the coordination of workflow within the People Advisory and HR Business Processes for AIA Australia
- Work as part of the team to integrate the wider People and Culture Service Delivery Model
- Respond to general enquiries which are raised and logged through case management tool, Workday Help in a timely manner
- Coordinate the timely and accurate entry of data in Workday, across the People Advisory team and directly as needed
- Ensure a high level of customer service is offered to colleagues and managers across the business
- Process payment related transactions in Workday as required
- Work with our People Advisors to facilitate onboarding and off-boarding activities
- Maintain strong levels of confidentiality at all times
- Perform other responsibilities and duties as required from time to time
- Previous administration experience working within Financial Services
- A keen interest in working within Human Resources for a leading life insurer
- Bachelors degree in HR is not essential but would be highly regarded
- Strong attention to detail
- Exceptional customer service skills and the ability to build rapport with stakeholders of all levels
- The ability to deal with conflicting deadlines and priorities.

Why choose AIA:
At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.
- Access our training and development to build on your current skills
- Career development through internal mobility opportunities
- Work for a business helping millions of Australians and make a difference to someone’s life everyday
- Access additional leave days a year to recharge and refresh yourself
- Enjoy wonderful Health and Wellbeing initiatives that support you
- Work with supportive and inclusive managers
- Flexible working arrangement

At AIA Australia, we’re proud to help guide, support and protect the wellbeing of over 3.5 million Australians. Through life and health insurance, financial wellbeing and our total wellbeing ecosystem that includes AIA Vitality - the world’s leading science-backed wellbeing program - we’ve started a movement to make Australia the healthiest, best protected nation in the world. As part of the AIA Group - the largest independent publicly listed pan-Asian life insurance group with a presence in 18 markets in Asia-Pacific - it is our ambition to engage one billion people to live Healthier, Longer, Better Lives by 2030. Lots of companies like to say they’re different. What makes us truly different at AIA, is the difference we make in people’s lives.

AIA is different. Are you?



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