Supervisor Workforce Engagement

4 days ago

Ipswich, Australia Queensland Corrective Services Full time

Manage the day-to-day activities of the centre's workforce engagement support team and call centre.
- Supervise and participate in a team providing a high-quality service in the formulation of innovative and workable solutions for centre safety, development and wellbeing.
- Contribute to the centre's operational performance framework and data systems for collection, trend analysis and reporting.
- Supervision and development of staff providing proactive workforce engagement to the Lockyer Valley Correctional Centre staffing group.
- Triage enquiries of a more complex nature to the appropriate areas where required, this could include on-call situations.
- Proactively support work units across the Centre to achieve business priorities.
- Oversee the creation, communication, and ongoing maintenance of the Workforce Engagement strategy to continually drive positive employee experiences.
- Build and foster relationships to ensure employees are engaged and informed no matter where they work in the prison.
- Review and evaluate administrative systems and recommend improvements to increase their efficiency and effectiveness.
- Liaise with the Centre Organisational Health and Performance Manager and members of the senior management team to provide advice on the workforce engagement aspects of the facility's operations.
- Gather, analyse and present key workforce engagement metrics to help support the delivery of key initiatives and prepare reports for key stakeholders.
- Interact with both internal and external stakeholders to identify and co-ordinate staff engagement requirements and activities.

Applications to remain current for 12 months.
**Job Ad Reference**: QLD/603670/24
**Closing Date**: Tuesday, 26th November 2024This work is licensed under a Creative Commons Attribution 3.0 Australia License.

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