Service Associate

3 days ago

The Rocks, Australia Shangri-La Hotels Full time

**Career development and progression**
- ** A wide range of employee benefits, including discounted car park and dry cleaning, meals while on duty, global accommodation discounts**
- ** Potential Year-End Performance-Based Incentive (Fulltime/Parttime only)**

**Shangri-La Sydney is looking for Service Associates within our **Housekeeping** team.**

**Room Attendant**

**House Person**

**Public Area Attendant**

**Turndown Attendant**

**About the Role**

To clean and sanitise all assigned guest rooms and suites and public areas in accordance with established standards and procedures to ensure guest comfort and satisfaction.
- Ensure the economical and efficient use of equipment and materials including guest supplies and chemicals; properly stock and maintain Room Attendant’s trolley.
- Clean guest rooms, suites and corridors to Shangri-La standard and replenish supplies and amenities as necessary.
- Perform other duties as requested by the Floor Supervisor, Service Manager - Housekeeping, Assistant Executive Housekeeper or Executive Housekeeper.
- Reports any guest complaints, incidents, suspicious persons or room doors found open to the Housekeeping Office immediately.

**About Us**

Shangri-La Sydney is situated in the heart of the historic Rocks district. With 564 guest rooms and suites, a luxurious Chi Spa, 4 food and beverage outlets and 18 conference and meeting rooms, this Deluxe 5-star hotel is tailored towards both the corporate and leisure guest.

**About You**
- Previous experience working as a Room Attendant or a cleaner
- Flexibility regarding your hours of work, including AM, PM and weekend work as required.
- Is comfortable with physical requirement such as bending, twisting, kneeling, walking etc.
- Capable of pushing/pulling/lifting to 15kgs.
- Has been in contact and used chemical cleaning products.
- Able to work in rotating shifts including weekends and Public holidays

**How to Apply**

**If you are a motivated and energetic individual looking for a career in the hotel industry and have a passion for customer service and attention to **detail,** then we would like to hear from you.**

**No recruitment agencies, please

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