Events and Operations Centre Coordinator

3 days ago

Cannon Hill, Australia TRIDENT SERVICES AUSTRALIA Full time

**Events and Operations Centre Coordinator**

Trident Services Australia is seeking a highly experienced, suitably qualified, and motivated career professional to oversee our Event and Operations Centre in Brisbane.

**About the role**

The Events and Operations Centre Coordinator is a split position between the Trident Events Team and the Trident Operations Centre (TOC). This role is critical in the planning and delivery of events to support existing and future clients of Trident and includes an end-to-end responsibility and accountability for successful delivery. It requires a person who is experienced with operational planning for events (or similar experience) with a detailed understanding of the Security Risk Management Framework. This will form the majority of the work requirements in this position.

A secondary requirement of this role is to fill the responsibilities of the TOC Coordinator in a relieving capacity for the full-time TOC Coordinators. This position requires a person with the flexibility to conduct shift work, including overnight shifts.

Your ability to effectively deliver these services will be supported by site-based human resources, training, and operations personnel. Our national team of training, compliance and corporate services professionals will also provide support, as they do for Trident’s network of retail, commercial, entertainment, aviation, and government sites throughout Queensland and New South Wales.

**You will be responsible for**:

- Understand the key clients and regularly meet to forecast future events
- Maintain the Operational Management System during events for incident reporting
- Forecasting major events and conducting lead planning
- Ensuring all Security Officers have the required training and licences prior to events
- Maintaining and managing the Trident Operational Shift log in BA365
- Ensuring all critical incidents are logged
- Ensuring all actions taken on shift are notated
- Reviewing incident data from all operational sites
- Providing advice on incident notification as they occur and triaging and management of recorded incidents
- Managing shift coverage
- Liaising with supervisors and staff whilst on shift
- Providing lone worker management controls
- Providing general control room/operations centre assistance
- 5 years event or operational management experience in an operations role as part of the services industry, police or defence
- Demonstrated experience in high tempo environments utilising Incident and Operational Management Systems
- Understanding of the QLD Security Providers Act
- Flexible; adapting to change and reprioritising
- Team player attitude and work ethic; being respectful, helpful and working cooperatively with your colleagues
- Achievement-oriented mind-set; finishing tasks and projects, you can see a task or project from its inception to completion
- Experience with BA365 and Kronos Rostering System

**Qualifications**
Whilst not essential the following qualifications are desirable
- Certificate/Diploma in Operations Management
- Risk Management qualifications
- Detailed understanding of the Security Award
- Experience with BA365
- Experience with Kronos Rostering System

  • Cannon Hill

    2 days ago

    Cannon Hill, Australia TRIDENT SERVICES AUSTRALIA Full time

    **Operations Centre Coordinator** Operations support to Trident sites across the entire network based on the classification as Tier 1, 2 and 3 sites. This role is responsible for rostering, incident management, lone worker management and training support for Tier 3 sites and out of hours support to Tier 1 and 2. It is critical in ensuring services are met...

  • Centre Manager

    2 days ago

    Notting Hill, Australia The Fern Early Learning Centre Full time

    **Centre Manager** Are you ready to step into a leadership role that is as rewarding as it is inspiring? As a Centre Director, you are the heart and soul of the childcare centre - an influential leader, a mentor to educators, and a trusted partner to families. In this role, you don't just oversee daily operations-you shape the future. You create a...

  • Events Coordinator

    2 days ago

    Castle Hill, Australia Cross Check Australasia Pty Ltd Full time

    **The Company** Our client is a leader in the conference, event, and exhibition management industry, known for their unparalleled service, boundless energy, and passion for delivering unforgettable experiences for both international and domestic clients. Their reputation for flawless execution sets them apart, and now they’re looking for a standout...

  • Functions Coordinator

    2 days ago

    Cannon Hill, Australia Compass Group Australia Full time

    **$27.83 per hour + 11% super** - Based at Churchie in East Brisbane - Opportunity to learn new skills and progress your career within Compass Group - Fixed Term or Casual Role (Potential to turn into full-time role) - Chartwells are specialists in providing catering and hospitality services in education. Our goal is to provide engaging and nutritious dining...

  • Mission Events Coordinator

    3 days ago

    Spring Hill, Australia Employment Plus AU Full time

    Number of Positions Available: 1 - Start your career with The Salvation Army today! - We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies. - ABOUT US - The Salvation Army is one of Australia’s...

  • Travel and Accommodation Coordinator

    3 days ago

    Cannon Hill, Australia Compass Group Full time

    DeltaFM has the expertise, experience and support to provide exceptional facilities management services to a diverse range of industries, in almost any geographic location at any stage of a project. Our end-to-end facilities management and project management services ensure that your infrastructure is put in place smoothly and efficiently. **The...

  • Reservations and Event Coordinator

    3 days ago

    Summer Hill, Australia Lotus Dining Service Full time

    Be the Voice Behind Memorable Dining Experiences - Join Us as a Reservations Coordinator! **Location**: Summer Hill or Sydney City ( 1 day/week WFH ) **Employment Type**: Casual or Full-Time **Pay**: Award rate, depends on experience. **Lotus Dining**is offering anopportunity for a charismatic, organised, and service-driven **Reservations Coordinator**...

  • Operations Manager- Cannon Hill

    3 days ago

    Cannon Hill, Australia Kmart Full time

    **Brighter Futures Start here** As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy...

  • Client Safeguarding Manager

    2 days ago

    Cannon Hill, Australia Endeavour Foundation Full time

    Endeavour Foundation is one of Australia’s largest employers of people living with disability and one of the largest providers supporting people with disability to live their best life. Our people live and breathe our purpose every day, with flexible working, great perks, and work/life balance. We are dedicated to creating an inclusive culture where our...

  • Administration Officer

    3 days ago

    Cannon Hill, Australia Compass Group Australia Full time

    **Administration Officer** - Full Time Role - Monday to Friday - Cannon Hill Office location - Flexible working hours Delta Facilities Management offers maintenance, construction, cleaning and project management services to a diverse range of sectors, including defence organisations, schools, offshore projects and remote resources industries. Due to...