Medical Receptionist

2 weeks ago

Sydney, Australia Advara HeartCare & Advara SleepCare Full time

Our Best Starts with You
We get it. Every company says their people matter but at Advara HeartCare, you really do. Because whatever your role here, you are our impact and you are our future.
We have an exciting opportunity for a Medical Receptionist to join us at our St Leonards - North Shore Health Hub, on a permanent basis.
As the Medical Receptionist you are responsible for providing friendly administrative support to our staff and clinicians, booking and rescheduling testing, liaising with hospital staff and Doctors.
**What you’ll do**:

- Work efficiently in a fast-paced administrative role where patient care is our focus
- Act as the first point of contact to patients, greeting them on arrival and accurately processing relevant paperwork
- Adapt to and manage an environment where there is ongoing change and competing priorities
- Manage a large volume of telephone enquiries
- Billing and receipting of patient accounts
- Document scanning and reconciling daily banking
- Booking and rescheduling patient appointments for testing and consulting.

**Who you are**:

- Demonstrated ability to provide excellent patient care and customer service, ideally in a medical/healthcare environment
- Strong organisational and communication skills, with the ability to efficiently work as a proactive member of a multi-disciplinary team
- Experience in billing/receipting medical accounts, Medicare and DVA billing
- Exceptional phone manner and ability to handle a high volume of patient enquiries
- High attention to detail and the ability to adapt in a fast-paced environment.

**What’s in it for you**:

- Permanent position
- Purchase additional annual leave as part of our annual leave scheme
- Work with a connected, collaborative team
- The opportunity to work for one of the most influential healthcare providers pioneering the way forward in innovation for treatments of heart disease.

**Who we are**:
We are a team of over 800 highly trained and passionate healthcare professionals, innovative support staff and leaders across 80 locations in Australia. We believe through individualised care, research and world-leading outcomes, we will reduce the impact of heart disease in Australia. We do this through bringing together leading experts, innovative technology and the latest tests and procedures.
We are about deep patient care, exceptional outcomes for all and moving the industry forward.
Interested?
**Covid-19**:
In line with the Public Health Order, all Advara HeartCare clinical employees are required to be vaccinated for COVID-19. To be eligible for consideration to perform work for Advara HeartCare, you must provide evidence against COVID-19 and comply with the requirements of the Public Health Order prior to appointment.

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