Manager, Technical Training

2 days ago

Mascot, Australia dnata catering Full time

MEL / SYD / BNE or Gold Coast

We are seeking a dedicated and innovative individual who is passionate about the design and delivery of training programs to join our Corporate Standards and Training (SAT) team.

This is a **full-time position** and at the applicant’s choice, can be located at one of our major ports including **Brisbane, Gold Coast, Sydney or Melbourne Airports**.

**What’s in it for you?**
- An exciting opportunity to showcase your skills in supporting the design and delivery of technical training programs 'in the field'
- Flexible working arrangements with attractive salary base
- The opportunity for you to truly make your mark in the business, and build upon new training strategies to benchmark the future of the company
- Be part of a business that is committed to giving back to our people and the communities in which we operate, through environmental, community and wellbeing initiatives.
- Access to our employee benefits program which includes a wellbeing platform, discounted private health insurance and access to specials and discounts from over 700 retailers.

**What does a typical day look like?**

Reporting to our General Manager, Operations Performance, you will be responsible for conducting analysis of training needs, identifying specific skills or knowledge gaps and determining training objectives for each operating division across our business.

You will work to improve the way we perform training, competence assessment and records management and performing assurances that these are conducted to standard and in a consistent manner across all of our facilities.

**What are your responsibilities?**
- This position will need the work in all parts of the organisation in order to provide advice, education and training to all employees at all levels.
- Guide Department Managers in developing a competency training matrix to enhance knowledge and performance
- Review Operational Training Catalogue and courses available via our eLearning platform ensure it is compatible with market standards
- Develop operational training courses in conjunction with the SAT team
- Demonstrate leadership to support internal trainers including motivating, coaching and setting clear goals to create a positive and safe work environment
- Work with our P&C hubs to monitor and advocate workplace training calendars / training plans throughout all our sites

**What do you need to be successful in securing this role?**
- Demonstrated success in a similar role
- Relevant qualifications
- Well-developed report writing and presentation skills
- Demonstrated skills and achievements in an operational training capacity
- Experience in working with and influencing a diverse group of stakeholders
- Competent in documentation and records management using Microsoft Office
- Strong communication and influencing skills

**Your prospective employer**:
Part of the Emirates Group, we are Australia’s largest inflight catering and retail partner, food manufacturing and retail, travel retail technology, and airport lounge management. Chosen by many of the world’s top airlines, we operate 15 catering facilities across 9 cities, employ over 4,000 people, produce over 64 million meals, and service over 246 thousand flights each year.

**Does this role sound perfect for you? If so, we want to hear from you**

To start the journey of joining our corporate team, click the link below and upload your resume, and a brief cover letter that outlines your suitability for the role.

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