Technical Product Support

2 weeks ago


Mascot, Australia Cross Check Australasia Pty Ltd Full time

High Performance & Innovative Products
- Focus on Customer & Technical Support
- Premium Brand - Plumbing & Building Solutions

**The Company**

Our client is leading the way with their fresh new way of thinking and a new generation of sustainable, premium quality plumbing and building associated products that are distributed globally for use within the healthcare, educational and industrial sectors.

**The Role**

**What We Are Looking For**
- Customer Service experience within a manufacturer or distributor of a technical product range (plumbing industry is highly regarded)
- Amazing problem-solving skills
- Ability to interpret schematics / technical drawings and instructions
- Ability to ask great questions to help identify an accurate resolution
- Excellent administrative skills with a high accuracy level
- Exceptional interpersonal and communication abilities
- Solid organisational skills, including the ability to manage multiple concurrent tasks
- Technical aptitude
- Balanced talking and listening skills
- Excellent follow-up skills - experience keeping customers informed, building solid relationships with customers

This is a great opportunity to join a forward-thinking company that values teamwork, quality products and service and offers career development.

**Salary**: $70,000.00 - $80,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mascot, NSW 2020: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)


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