Data & Analytics Specialist

Permanent Full Time, 38hr week
- Generous Salary & Salary Packaging options, including novated leases
- Location: Fortitude Valley with hybrid and flexible working arrangements

**There’s No Us Without U. Care with Us, for Today and Tomorrow**

There's no life without water, and at Urban Utilities, we live and breathe that knowledge every single day. Our passion drives us to leverage digital innovation and technology to revolutionize the water industry. Join us in shaping our digital future, making a lasting impact, and transforming our teams. And it's why we need people like YOU. Come and shape our future with us and make a real and lasting impact across our teams.

**Your opportunity**:
Our Digital & Information group have an exciting opportunity for a **Data & Analytics Specialist**with experience working in large, data-rich organisations to join our Data and Performance team within our newly established Digital Experience and Operations branch.

Digital & Information is responsible for digitally enabling Urban Utilities today and digitally transforming future capability to enable provision of digital services to our customers, community and people. The group is accountable to formulate and execute Urban Utilities’ digital & data strategy, deliver Urban Utilities digital portfolio and provide day-to-day operations of information technology (IT), operating technology (OT), data, and the Internet of Things (IOT), including security, infrastructure management, system administration, network operations, and support services.

The **Data & Analytics Specialist**will play a pivotal role in the technical management and uplift of capability in our Analytics platform, which includes supporting the transition of the Azure SQL Enterprise Data Warehouse (EDW) and Power BI reporting platform into a unified architecture. Your skills will help drive capability improvements, with integrated OT real-time capabilities, data science and enabling technical engineers to achieve significant data-based outcomes for Urban Utilities. As the Data & Analytics Platform specialist, you will lead operational platform change and improvements, have demonstrated skills in enabling data and analytics capability uptake, and assist our Urban Utilities community in building our data capability to support critical services to our customers.

**About you**:

- Expert certifications relevant to data and analytics development and system management and supporting processes (Service Management, COBIT, ITIL Specialised Certification, Microsoft Expert / Azure certification, etc) would be advantageous;
- Analytics development and support expertise specific to data and analytics platforms, including incidents, support requests, stakeholder management and analytics development lifecycle, with demonstrated collaboration with all areas of digital expertise;
- Experience with SQL and database query development is essential;
- Power BI platform experience including support and problem resolution, Semantic Models and Reports, Data Flows and Power Query will be highly regarded;
- Demonstrated skill in technical assessment of business requirements, and translation into platform outcomes and improvements, supporting and enabling business capability uptake;
- 3+ years experience with end to end data and analytics development, change and support implementation is highly desirable, to ensure grounding in all aspects of data and analytics platform capabilities and configuration requirements;
- Customer focussed and familiar with support functions and ITIL standards for Incident and Requests response, and the ability to problem solve system and data issues working with internal customers.
- Team oriented with a strategic and curious, knowledge sharing mindset.
- Demonstrates integrity, authenticity, and values diverse perspectives.
- Agile and adaptable, embracing change and new challenges, demonstrating innovative thinking.
- Experience with Microsoft Power BI, Microsoft Fabric or equivalent cloud platform experience is desirable;
- Ability to meet security clearance/SOCI requirements.

**Why Urban Utilities?**

At Urban Utilities, the work we do is about so much more than the bottom line. We're a leading provider of world-class drinking water and wastewater services to the vibrant communities of Brisbane, Ipswich, Lockyer Valley, Somerset, and Scenic Rim. As we continue to grow, we're committed to planning ahead and shaping a sustainable future around water for generations to come.

At the core of our work lies genuine care: for our team, our customers, communities, and the environment. From the flush of a toilet to major infrastructure projects and residential developments, we're dedicated to being there every step of the way.

Our HQ is in Fortitude Valley, Brisbane, but you'll find us all over SEQ - working in cool places like the SAS Laboratory in Darra, field-based depots in Eagle Farm, Acacia Ridge, Bundamba, and wastewater treatment plants dotted across t